VETERAN CASE MANAGER

HR by Karen; Florida; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

No health benefits at this time

Job summary

HR by Karen is seeking a compassionate Veteran Case Manager in Naples, Florida to support program participants in transitioning to independent living.

You will assess needs, develop action plans, and connect Veterans with medical, housing, and employment resources while coordinating with staff and partners to ensure progress and reporting.

Qualifications

• Bachelor’s degree in Human Services, Social Work, or related field (BSW required; MSW preferred).
• Two to three years of case management or human services experience.
• Experience with Veterans, homelessness, mental health, or related areas.
• Excellent communication and relationship-building skills.
• Strong organizational and time management abilities.

Responsibilities

• Conducting comprehensive needs assessments.
• Developing individualized case plans.
• Meeting regularly with Veterans to monitor progress and provide encouragement.
• Connecting clients with medical, mental health, employment, housing, transportation, education, legal, and community resources.
• Coordinating services with internal staff and community partners.
• Maintaining accurate client documentation, case notes, and electronic records.
• Providing crisis intervention when needed.
• Preparing reports and maintaining organized client files.
• Participating in community partnerships and provider meetings.

Skills

Communication skills

Time management

Relationship-building

Organizational skills

Education

Bachelor's degree in Human Services or Social Work

Tools

HMIS experience

Job description

Job Description

Veteran Case Manager

Naples, Florida | Full-Time | $50,000 - $65,000

Make a Difference. Change Lives. Honor Those Who Served.

Every Veteran deserves the opportunity to rebuild, rediscover purpose, and move toward a brighter future.

Our client is a nonprofit organization dedicated to ensuring that no Veteran is left behind. They provide transitional housing, support services, and compassionate guidance to Veterans and their families as they work toward stability, independence, and long-term success.

We are seeking a compassionate, organized, and motivated Veteran Case Manager who believes every conversation matters, every goal deserves support, and every Veteran has the potential to thrive.

If you are passionate about serving others, enjoy building meaningful relationships, and want your work to have lasting impact every single day, we would love to meet you.

What You'll Do

As a member of the Support Services Team, you will serve as an advocate, coach, and resource for Veterans participating in our housing programs. You will help Veterans identify barriers, develop personalized action plans, connect with community resources, and celebrate milestones as they move toward self-sufficiency.

Responsibilities include:

• Conducting comprehensive needs assessments
• Developing individualized case plans
• Meeting regularly with Veterans to monitor progress and provide encouragement
• Connecting clients with medical, mental health, employment, housing, transportation, education, legal, and community resources
• Coordinating services with internal staff and community partners
• Maintaining accurate client documentation, case notes, and electronic records
• Providing crisis intervention when needed
• Preparing reports and maintaining organized client files
• Participating in community partnerships and provider meetings
• Supporting shelter orientations and assisting with additional program needs as needed

Qualifications include:

• Bachelor's degree in Human Services, Social Work, or a related field (BSW required; MSW preferred)
• Two to three years of case management or human services experience
• Experience working with Veterans, homelessness, mental health, substance use, domestic violence, or individuals experiencing poverty
• Excellent communication and relationship-building skills
• Strong organizational and time management abilities
• Professional judgment and the ability to establish healthy client boundaries
• Ability to work independently while collaborating with a supportive team
• Proficiency in Microsoft Office and electronic case management systems (HMIS experience is a plus)
• Valid Florida driver's license
• Ability to successfully pass a background check

Preferred Qualifications

• Veteran status
• Bilingual (English/Spanish)

This is more than an opportunity. You will become part of a mission-driven nonprofit committed to helping Veterans achieve lasting independence through:

• Transitional housing
• Education
• Mental health support
• Employment resources
• Community partnerships
• Personalized case management

Every success story begins with someone willing to walk beside another person. That someone could be you.

Benefits and Details

• Paid Time Off
• Salary: $50,000-$65,000, based on experience
• Occasional evening or weekend hours may be required to best serve our Veterans
• No health benefits at this time
• Full-time