Case Manager III

U.S.Vets; Ventura (CA); On-site; USD 70,000 - 71,000; Full time

Job summary

U.S.VETS in Ventura, CA seeks a Case Manager III to provide comprehensive support to veterans facing housing instability and related challenges. The role drives outcomes and mentors junior staff, with a leadership component in a nonprofit setting.

Responsibilities include client assessments, service planning, coordinating with VA and community resources, and supervising interns. A master's degree is required, with experience in homelessness/veterans preferred and a valid driver’s license.

Qualifications

• Master's Degree in Social Work, Psychology, Counseling, or related field required
• Two years of experience in social services or related field preferred
• Experience with homeless and/or veterans preferred
• Certification in Substance Abuse Counseling preferred
• Experience facilitating support groups preferred
• Strong oral and written communication skills
• Valid driver's license required; if driving company vehicles, must meet insurance requirements

Responsibilities

• Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations.
• Lead and support case conferencing and program meetings; guide and mentor Case Manager I & II team members.
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
• Conduct drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.
• Supervise interns and participate in staff onboarding and training as assigned.

Skills

Communication skills

Teamwork

Leadership

Assessment & planning

Crisis intervention

Education

Master's degree in Social Work / Psychology / Counseling

Tools

EMR systems

Microsoft Office

Job description

Job Details: Level: Experienced, Job Location: USVETS Ventura - Ventura, CA 93004, Position Type: Full Time, Education Level: Graduate Degree, Salary Range: $70,304.00 - $71,000.00 Salary, Travel Percentage: Negligible, Job Shift: Day, Job Category: Nonprofit - Social Services, Lead with heart, serve with purpose.Join U.S.VETSto empowerhomelessand at-risk veterans& familiesrebuild their lives.

Are you a compassionate, solutions-oriented professional with a master's in social work, psychology, or a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case management expertise can make a meaningful impact?

U.S. VETS the nation's largest nonprofit dedicated to preventing and ending veteran homelessness is hiring a Case Manager III to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability. This advanced-level position helps drive life-changing outcomes for the veterans we serve and provides leadership to newer case management staff.

What You'll Do

• Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).
• Lead and support case conferencing and program meetings; guide and mentor Case Manager I & II team members.
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
• Conduct drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.
• Supervise interns and participate in staff onboarding and training as assigned.

Programs You May Support

• Transitional Housing: Help veterans prepare for and transition into permanent housing.

You Are

• Mission-Driven - You are passionate about serving veterans and making a difference.
• Experienced - You have a solid foundation in case management, ideally with at-risk populations such as those experiencing homelessness, mental health disorders, or substance use.
• Organized & Adaptable - You can juggle multiple priorities, stay on top of documentation, and thrive in a team-based culture.
• Leadership-Oriented - You're ready to support peers, mentor junior staff, and help elevate program quality.

Qualifications: Requirements

• Master's Degree in Social Work, Psychology, Counseling, or other related social service field required
• Two years of experience in social services or related field preferred
• Experience working with homeless and/or veterans preferred
• Certification in Substance Abuse Counseling preferred
• Experience facilitating support groups preferred
• Strong oral and written communication skills
• Professional manner and appearance
• Ability to work independently and within a team
• Ability to take direction
• Ability to work effectively with diverse group of clients, staff, and community members
• Intermediate computer literacy required; must be able to navigate electronic medical records systems and Microsoft Office applications
• Valid driver's license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course