Case Manager

Leisure Vale Assisted Living; Santa Cruz (CA); On-site; USD 48,000 - 72,000; Full time

Job summary

Apploi in Santa Cruz, CA is seeking a strong, compassionate Case Manager to support Veterans, with a deep understanding of military culture and experiences. The role emphasizes empathy, effective communication, and reliability.

You will coordinate service plans, assist with housing goals, and connect Veterans to VA and community resources, while working closely with VA personnel and the care team to ensure holistic support and progress tracking.

Qualifications

• Military/Veteran experience or strong familiarity with military culture.
• Bachelor’s degree in Social Work or a related field preferred; High School Diploma/GED required.
• Two years of related experience preferred; Military/Veteran experience strongly preferred.
• Knowledge of Veteran services and community resources is a plus.
• Valid First-Aid certification required; Must pass a criminal background check.

Responsibilities

• Provide case management and residential support to Veterans.
• Assist residents with service plans, housing goals, and independent living skills.
• Connect Veterans with VA, medical, social, educational, and community resources.
• Assist with housing searches, appointments, outreach, and discharge planning.
• Facilitate structured groups and living skills activities.
• Monitor residents’ progress and well-being; maintain accurate documentation and progress notes.
• Collaborate with VA personnel, families, providers, and the care team.
• Assist residents with daily living activities when needed.

Skills

Military/Veteran experience

Strong communication

Relationship-building

Compassionate, patient

Team collaboration

Education

Bachelor’s degree in Social Work or related field

High School Diploma/GED

First-Aid certification

Criminal background check

Job description

Now Hiring: Case Manager

Are you passionate about supporting Veterans? We want to hear from you!

We are looking for a strong, compassionate Case Manager who understands and respects the military culture. The ideal candidate will have military experience — either as a Veteran themselves or someone who has grown up around and understands the military lifestyle and culture.

Why You’ll Be a Great Fit:

• Military/Veteran experience or strong familiarity with military culture
• Genuine passion for helping Veterans achieve stability and independence
• Strong communication and relationship-building skills
• Ability to understand the unique needs, experiences, and challenges of Veterans
• Compassionate, patient, and dependable approach

Responsibilities:

• Provide case management and residential support to Veterans
• Assist residents with service plans, housing goals, and independent living skills
• Connect Veterans with VA, medical, social, educational, and community resources
• Assist with housing searches, appointments, outreach, and discharge planning
• Facilitate structured groups and living skills activities
• Monitor residents’ progress and well-beingMaintain accurate documentation and progress notes
• Collaborate with VA personnel, families, providers, and the care team
• Assist residents with daily living activities when needed

Qualifications:

• High School Diploma/GED required
• Bachelor’s degree in Social Work or a related field preferred
• Two years of related experience preferred
• Military or Veteran experience strongly preferred
• Knowledge of Veteran services and community resources is a plus
• Valid First-Aid certification required
• Must pass a criminal background check
• Must be at least 18 years old

This is more than a job — it’s an opportunity to use your understanding of military culture to make a meaningful difference in the lives of Veterans.