Veteran Case Aide: Field & Office Support

WESTCARE PACIFIC ISLANDS INC; Hagåtña (GU); On-site; USD 21,000 - 30,000; Full time

Job summary

WestCare Foundation is seeking a Case Aide to support paraprofessional case management and participant activities. You will transport clients, assist Veterans Advocates, prepare reports, and help collect records to build service plans. You will also liaise with community agencies and handle clerical duties as needed.

The role emphasizes confidentiality, cultural sensitivity, and teamwork, with a full-time, non-exempt hourly schedule and opportunity to support veterans and families in the program.

Qualifications

• High School diploma or equivalent; two years of college-level education required.
• Two years of alcohol/drug counseling experience may substitute for one year of college.
• Two years direct counseling experience preferred; intake/assessment experience preferred.

Responsibilities

• Transport clients to visits for housing and resources.
• Assist Veteran Advocates in service delivery in office/home settings.
• Prepare reports on participant contacts.
• Accompany staff on field/house visits.
• Obtain medical, social and other records for service plans.
• Make collateral contacts with community agencies for information.
• Assist participants with forms for assistance or service requests.
• Perform clerical tasks such as data collection, filing, and organizing documents.
• Gather and distribute food, clothing, and household items.
• Uphold WestCare Foundation's mission and goals.
• Perform other duties as assigned.

Skills

Excellent communication

Teamwork

Discretion and ethics

Cultural sensitivity

Driver’s license

Education

High School Diploma or equivalent

Two years college-level education

Alcohol/drug counseling substitution allowed

Tools

CPR Certification

First Aid Certification

Job description

WestCare Foundation is seeking a Case Aide to support paraprofessional case management and participant activities. You will transport clients, assist Veterans Advocates, prepare reports, and help collect records to build service plans. You will also liaise with community agencies and handle clerical duties as needed.

The role emphasizes confidentiality, cultural sensitivity, and teamwork, with a full-time, non-exempt hourly schedule and opportunity to support veterans and families in the program.