Case Aide (53152)

WESTCARE INC; Hagåtña (GU); On-site; USD 18,000 - 19,000; Full time

Job summary

WestCare Foundation in Hagåtña, GU seeks a Case Aide to perform paraprofessional case management and support program participants in office and home settings.

You will transport clients, assist with service delivery, gather records, prepare reports, and help with forms while maintaining confidentiality and ethical standards.

Qualifications

• Requires a high school diploma or equivalent with two years of college, or equivalent substituted experience.
• Two years of alcohol and drug counseling experience may substitute for one year of college.
• Bilingual abilities are preferred.

Responsibilities

• Transports clients to and from visits for housing and other resources.
• Assists Veteran Advocates/Case Managers in service delivery.
• Prepares reports regarding participant contacts.
• Accompanies staff on emergency and field visits.
• Obtains medical, social and other records to assist in planning.
• Gather and distribute participants' food, clothing and household items.
• Assist with forms and clerical tasks; maintain case files.

Skills

Communication skills

Judgment and discretion

Teamwork

Confidentiality and ethics

Cultural sensitivity

Bilingual preferred

First Aid/CPR certification

Education

High School Diploma or equivalent; two years of college-level education required

Tools

Valid driver's license

Vehicle insurance eligibility

Job description

Job Details: Job Location: Hagatna - 402 E Marine Corps Drive - Hagatna, GU 96910, Salary Range: $13.00 - $14.00 Hourly,

Title: Case Aide

Reports To: Lead Veteran Advocate

Hours: Full Time

Supervises: None

FLSA Status: Non-Exempt (Hourly)

OSHA Exposure Category: III

Position Summary:

This position will perform paraprofessional case management and program participant activities to support and augment professional services provided to participants.

Essential Job Functions:

• Transports clients to and from visits for housing and other resources related to individual service plan;
• Assists Veteran Advocates/Case Managers in service delivery for program participants in office and/or home settings;
• Prepares reports regarding participant contacts;
• Accompanies Veteran Advocates/Case Managers on emergency and other field visits;
• Obtains medical, social and other records to assist staff in developing participant's service plan;
• Makes collateral contacts to community agencies such as veteran affairs, doctors, police and social service agencies to obtain necessary information;
• Assists participants in completing forms relating to assistance or service requests;
• May perform clerical activity such as data collection, filing and obtaining case files and copying and arranging various documents, referral information and other written material;
• Gather and distribute participants' food, clothing and household items;
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and
• All other duties as assigned.

Qualifications:

Education:

• High School Diploma or equivalent and two (2) years of college-level education is required. Two (2) years of alcohol and other drug counseling experience may be substituted for one (1) year of college-level education. No more than one (1) year of college-level education may be substituted with alcohol and other drug counseling experience.

Experience and Competencies:

• Two (2) years of experience in providing direct counseling services to persons with alcohol and/or drug problems is preferred;
• Intake and assessment experience is preferred;
• Marketing and/or sales experience preferred;
• Bilingual is preferred;
• Knowledge of the criminal justice system;
• Excellent communication skills;
• Ability to exercise good judgment and discretion;
• Ability to work well in a team environment;
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality;
• Professional appearance and demeanor;
• Must be culturally/linguistically sensitive to populations served;
• Valid driver's license and ability to obtain and maintain WestCare's vehicle insurance is required; and
• CPR Certification and First Aid Certification.