Veteran Benefits Advisor — Help Veterans Thrive

Veterans Guardian VA Claim Consulting; Pinehurst (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Training

Professional Development Opportunities

Job summary

Veterans Guardian VA Claim Consulting in Pinehurst, NC is seeking a Veteran Benefits Consultant to guide veterans through the VA disability benefits journey. You’ll conduct one-on-one consultations by phone and in person, translate military and medical history into benefits options, and help with required documentation and onboarding.

We value empathy, relationship-building, and problem-solving. Training is provided, and you’ll join a team committed to serving those who served.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Ability to listen, ask thoughtful questions, and build trust.
• Interest in helping veterans navigate benefits is essential.

Responsibilities

• Conduct one-on-one consultations with veterans by phone and in-person.
• Learn each veteran's military and medical history for benefits options.
• Review service records and VA documentation with accuracy.
• Educate veterans on Veterans Guardian processes and benefits.
• Build lasting relationships through honest, compassionate conversations.
• Assist with onboarding and required documentation in Salesforce.
• Collaborate with teammates to deliver excellent client experience.
• Meet individual performance and quality goals consistently.

Skills

Sales

Customer Service

Relationship Building

Communication

Consultative Approach

Problem Solving

Teamwork

Tools

Salesforce

Job description

Veterans Guardian VA Claim Consulting in Pinehurst, NC is seeking a Veteran Benefits Consultant to guide veterans through the VA disability benefits journey. You’ll conduct one-on-one consultations by phone and in person, translate military and medical history into benefits options, and help with required documentation and onboarding.

We value empathy, relationship-building, and problem-solving. Training is provided, and you’ll join a team committed to serving those who served.