Vet Referral Coordinator: Client Care Specialist

University of Georgia; Athens (GA); On-site; USD 24,796 - 27,414; Full time

Job summary

The University of Georgia is looking for a Referral Coordinator for its Client Care Team in Athens, Georgia. This full-time position serves as the first point of contact for veterinarians, ensuring the accurate transfer of patient history to specialists.

The ideal candidate will have a high school diploma and 2 years of relevant experience, with strong customer service skills and veterinary terminology knowledge being essential. Responsibilities include managing calls and coordinating appointments.

Qualifications

• 2 years of related experience required.
• Experience in an animal hospital setting preferred.
• Ability to retain large amounts of information.

Responsibilities

• Respond to calls from referring veterinarians.
• Communicate referring veterinary diagnosis accurately.
• Enter patient medical data into the Vetview system.
• Create accurate medical cost estimates for clients.
• Coordinate appointments for specialty services.

Skills

Veterinary terminology

Customer service

Microsoft Office proficiency

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Job description

The University of Georgia is looking for a Referral Coordinator for its Client Care Team in Athens, Georgia. This full-time position serves as the first point of contact for veterinarians, ensuring the accurate transfer of patient history to specialists.

The ideal candidate will have a high school diploma and 2 years of relevant experience, with strong customer service skills and veterinary terminology knowledge being essential. Responsibilities include managing calls and coordinating appointments.