Veterinary Referral Care Specialist

University of Georgia; Kentucky; On-site; USD 35,000 - 45,000; Full time

Job summary

The University of Georgia seeks a Referral Coordinator for the Client Care Team. This role will serve as the first contact for veterinarians, ensuring accurate medical history is communicated to specialists at the Veterinary Teaching Hospital.

Candidates should possess a high school diploma, two years in a related role, and skills in veterinary terminology and customer service. The position requires individuals to handle a busy phone system while coordinating appointments and maintaining client satisfaction.

Qualifications

• Minimum 2 years of related experience.
• Experience in an animal hospital setting preferred.

Responsibilities

• Respond to calls from community veterinarians and VTH personnel.
• Enter patient data into Vetview system.
• Communicate with clients to confirm appointment details.
• Support appointment desk activities.
• Maintain confidentiality of sensitive information.

Skills

Veterinary terminology

Customer service skills

MS Office proficiency

Detail orientation

Education

High school diploma or equivalent

Job description

The University of Georgia seeks a Referral Coordinator for the Client Care Team. This role will serve as the first contact for veterinarians, ensuring accurate medical history is communicated to specialists at the Veterinary Teaching Hospital.

Candidates should possess a high school diploma, two years in a related role, and skills in veterinary terminology and customer service. The position requires individuals to handle a busy phone system while coordinating appointments and maintaining client satisfaction.