Dynamic Client Care & Referral Coordinator Floater

University of Georgia; Kentucky; On-site; USD 30,000 - 40,000; Full time

Job summary

The University of Georgia seeks a Client Care Team - Referral Coordinator Floater to manage client referrals, coordinate appointments, and provide exceptional customer service within their veterinary hospital. The ideal candidate will hold a high school diploma, possess strong organizational and communication skills, and have experience in an animal hospital setting. This role involves responding to inquiries, managing multiple priorities, and assisting with various administrative tasks while maintaining a compassionate environment for all clients and staff.

Qualifications

• Experience in an animal hospital preferred.
• Strong organizational skills to manage multiple priorities.
• Ability to maintain professional relationships with clients and veterinarians.

Responsibilities

• Manage referrals and communications with veterinarians.
• Coordinate specialty appointments and maintain client records.
• Provide comprehensive front desk operations support.
• Assist with general administrative tasks.

Skills

Customer service

Microsoft Office Suite

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

VetView

Multi-line phone system

Job description

The University of Georgia seeks a Client Care Team - Referral Coordinator Floater to manage client referrals, coordinate appointments, and provide exceptional customer service within their veterinary hospital. The ideal candidate will hold a high school diploma, possess strong organizational and communication skills, and have experience in an animal hospital setting. This role involves responding to inquiries, managing multiple priorities, and assisting with various administrative tasks while maintaining a compassionate environment for all clients and staff.