Veterinary Client Care & Referrals Floater

University of Georgia; Athens (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

The University of Georgia is seeking a Small Animal Client Services Floater in Athens, GA. This dynamic role supports the Small Animal Hospital by managing client referrals and appointments, ensuring high-quality service. Responsibilities include coordinating specialty appointments, overseeing front desk operations, and providing general administrative support. Preferred candidates will have experience in an animal hospital setting and a strong understanding of veterinary terminology. This position requires excellent customer service and organizational skills.

Qualifications

• Experience within an animal hospital setting is preferred.
• Ability to handle multiple priorities and varying clinical unit expectations.
• Experience in maintaining professional relationships with stakeholders.

Responsibilities

• Manage referrals and appointments while ensuring high-quality service.
• Coordinate specialty appointment scheduling and respond to inquiries.
• Oversee front desk operations and provide outstanding client service.
• Assist with administrative tasks for various small animal units.

Skills

Customer Service

Veterinary Terminology

Organizational Skills

Microsoft Office Suite

Communication Skills

Education

High school diploma or equivalent

Tools

Vetview

Multi-line Phone System

Job description

The University of Georgia is seeking a Small Animal Client Services Floater in Athens, GA. This dynamic role supports the Small Animal Hospital by managing client referrals and appointments, ensuring high-quality service. Responsibilities include coordinating specialty appointments, overseeing front desk operations, and providing general administrative support. Preferred candidates will have experience in an animal hospital setting and a strong understanding of veterinary terminology. This position requires excellent customer service and organizational skills.