Vet Front Desk Specialist - 24/7 Emergency Care

Veterinary Emergency & Referral Group; New York (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision, and life保险

401(k) with company match

Paid time off and holidays

Employee pet-care and veterinary svc. 

Job summary

VERG Brooklyn, a leading 24/7 emergency and specialty veterinary hospital, is seeking a Client Service Representative to support our busy front desk. You will greet clients and patients, answer phones, schedule appointments, and process payments, ensuring a welcoming experience for every visit.

You should have a high school diploma and strong customer service skills; veterinary experience or Instinct familiarity is a plus but not required.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Basic computer skills (Word, Outlook, and office software).

Responsibilities

• Check patients in and out and answer phones.
• Schedule appointments and process payments.
• Maintain a clean and organized front desk and assist with admin tasks.
• Communicate with clients by phone, email, text, or app.

Skills

Customer service

Communication skills

Empathy

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Office management software

Job description

VERG Brooklyn, a leading 24/7 emergency and specialty veterinary hospital, is seeking a Client Service Representative to support our busy front desk. You will greet clients and patients, answer phones, schedule appointments, and process payments, ensuring a welcoming experience for every visit.

You should have a high school diploma and strong customer service skills; veterinary experience or Instinct familiarity is a plus but not required.