Vet Front Desk & Care Coordinator

Petvet-Care-Centers; Manchester (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

Job summary

PetVet Care Centers' Animal Health Clinic in Manchester, Tennessee, seeks a Veterinary Receptionist (Care Coordinator) to join our team. This role combines administrative tasks with client service to support the hospital's high standards of care.

The ideal candidate greets clients, coordinates appointments, handles billing, and assists with basic medical inquiries, all while maintaining a calm, friendly demeanor in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Customer service experience preferred.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow and schedules appointments.
• Handles billing and data entry in practice management software.
• Assists with medication inquiries and product information.
• Reconciles cash drawer and performs end-of-day duties.

Skills

Customer service experience

Communication skills

Calm under pressure

Job description

PetVet Care Centers' Animal Health Clinic in Manchester, Tennessee, seeks a Veterinary Receptionist (Care Coordinator) to join our team. This role combines administrative tasks with client service to support the hospital's high standards of care.

The ideal candidate greets clients, coordinates appointments, handles billing, and assists with basic medical inquiries, all while maintaining a calm, friendly demeanor in a fast-paced environment.