Vet Client Services Specialist | Flexible Hours & DailyPay

Destination Pet, LLC; Columbia (SC); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted pet insurance

Job summary

Destination Pet LLC and The Cat Clinic are seeking a Customer Service Representative to be the first point of contact, greeting clients, handling inquiries, and coordinating appointments in a fast-paced veterinary environment.

You will work with veterinarians and staff to ensure smooth operations, process payments, and maintain accurate client and patient records while delivering compassionate service to pets and families.

Qualifications

• Experience in a client service role (veterinary or healthcare preferred).
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Welcome clients and patients with warmth and empathy.
• Answer calls and emails promptly with accurate information.
• Manage appointment scheduling and client flow.
• Process payments and maintain precise records.
• Collaborate with veterinarians and medical staff to support patient care.
• Handle client concerns with discretion and problem-solving.
• Uphold confidentiality and service standards.

Skills

Client service

Communication

Multitasking

Computers

Tools

Practice management software

Job description

Destination Pet LLC and The Cat Clinic are seeking a Customer Service Representative to be the first point of contact, greeting clients, handling inquiries, and coordinating appointments in a fast-paced veterinary environment.

You will work with veterinarians and staff to ensure smooth operations, process payments, and maintain accurate client and patient records while delivering compassionate service to pets and families.