Vet Client Care Specialist – DailyPay & Benefits

Destination Pet; San Antonio (TX); Hybrid; USD 34,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted Pet Insurance

DailyPay access

Job summary

Destination Pet is hiring a Customer Service Representative for Town and Country Veterinary Hospital in San Antonio, TX. This full-time position offers health benefits, a 401K, and discounted pet insurance, with pay starting at $17.00/hour DOE + tips and DailyPay access.

You will be the first friendly voice and face for clients, coordinating appointments and handling payments. You will support veterinarians and staff, answer inquiries, maintain records, and ensure a smooth client experience

Qualifications

• Previous experience in a client service role (veterinary or healthcare preferred).
• Excellent communication and interpersonal skills; strong organizational abilities.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Answer phone calls and emails promptly with accurate information.
• Manage appointment scheduling and client flow.
• Process payments and maintain precise client/patient records.
• Collaborate with veterinarians and staff to support patient care.
• Handle client concerns with discretion and problem-solving.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Computer proficiency

Practice management software

Tools

Practice management software

Job description

Destination Pet is hiring a Customer Service Representative for Town and Country Veterinary Hospital in San Antonio, TX. This full-time position offers health benefits, a 401K, and discounted pet insurance, with pay starting at $17.00/hour DOE + tips and DailyPay access.

You will be the first friendly voice and face for clients, coordinating appointments and handling payments. You will support veterinarians and staff, answer inquiries, maintain records, and ensure a smooth client experience