Pet Care Client Service Pro – Front Desk & Care

Destination Pet, LLC; San Antonio (TX); Vor Ort; USD 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health benefits

401K

Discounted Pet Insurance

Zusammenfassung

Destination Pet, LLC is seeking a Customer Service Representative for Town and Country Veterinary Hospital in San Antonio, TX. You will warmly greet clients, answer calls and emails, schedule appointments, and assist with payments while upholding privacy and accuracy.

The role requires excellent communication, organization, and compassion for pets and their families, with benefits including health, 401(k), and pet insurance; pay starts at $17/hour DOE plus tips, with DailyPay available.

Qualifikationen

• Previous experience in a client service role (veterinary or healthcare preferred).
• Exceptional communication, interpersonal, and organizational skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with computers and, ideally, practice management software.
• A professional appearance and demeanor, with genuine compassion for pets and their owners.

Aufgaben

• Welcome clients and patients with warmth, professionalism, and empathy.
• Answer phone calls and emails promptly while providing accurate information.
• Manage appointment scheduling and maintain efficient client flow.
• Process payments and maintain precise client and patient records.
• Collaborate closely with veterinarians and medical staff to support patient care.
• Handle client concerns with discretion, understanding, and problem-solving skills.
• Uphold our hospital’s standards for client confidentiality and service excellence.
• Other duties as assigned.

Kenntnisse

Client service

Communication

Organizational skills

Multitasking

Tools

Practice management software

Jobbeschreibung

Destination Pet, LLC is seeking a Customer Service Representative for Town and Country Veterinary Hospital in San Antonio, TX. You will warmly greet clients, answer calls and emails, schedule appointments, and assist with payments while upholding privacy and accuracy.

The role requires excellent communication, organization, and compassion for pets and their families, with benefits including health, 401(k), and pet insurance; pay starts at $17/hour DOE plus tips, with DailyPay available.