Versatile Office Assistant

Tacrockford; Rockford (IL); On-site; USD 20,664 - 27,552; Part time

Job summary

Tacrockford in Rockford, Illinois, is seeking a part-time Versatile Office Assistant to support office, warehouse, and production activities. The ideal candidate will exhibit strong communication skills, technical proficiency, and the ability to move between environments. Responsibilities include customer order entry, logistics support, bookkeeping with QuickBooks, and assisting on marketing projects. This role offers flexibility with a consistent schedule expected but no additional benefits are provided. Compensation is skill-based.

Qualifications

• Professionalism in person, on the phone, and in writing.
• Computer proficiency with the ability to learn software quickly.
• Ability to move between office and warehouse environments and lift up to 35 lbs.
• A knack for keeping both physical spaces and digital files orderly.
• A consistent weekly schedule is required.

Responsibilities

• Enter customer orders, prepare quotes, and maintain customer follow-up.
• Act as the first point of contact by answering phones professionally.
• Assist with accounts payable/receivable and other tasks using QuickBooks.
• Prepare shipments and navigate logistics through carriers.
• Gather components for assembly, perform inspections, and keep inventory accurate.
• Assist with organization and light cleaning.
• Assist with mailings, website updates, or graphic design projects.

Skills

Strong Communication

Technical Aptitude

Physical Agility

Organization

Reliability

Education

Associate or Bachelor's degree

Tools

QuickBooks

Job description

Are you a curious, detail-oriented person who thrives on variety? TAC Rockford is looking for a part-time intelligent, efficient Versatile Office Assistant to join our team.

Founded in 1991, we are a family-owned company serving global manufacturing giants — including Boeing, SpaceX, Apple, and NASA. We operate out of a beautifully renovated 1900s-era building where curiosity is a requirement and questions are always encouraged.

What Your Day Will Look Like

This role is for someone who enjoys wearing many hats. You won't be stuck behind a desk; you will be an integral part of the office, the warehouse, and the production floor.

• Logistics & Sales Support: Enter customer orders, prepare quotes, and maintain proactive customer follow-up.
• Professional Communication: Act as the first point of contact by answering phones with a helpful, professional demeanor to direct inquiries and assist clients.
• Bookkeeping Support: Assist with accounts payable/receivable and other tasks using QuickBooks.
• Packing & Shipping: Physically prepare shipments and navigate logistics through UPS, FedEx, and other carriers.
• Production & Inventory: Gather components for assembly (kitting), perform incoming inspections, and keep inventory accurate.
• Workspace Stewardship: Take pride in our environment by assisting with organization and light cleaning to keep operations running professionally.
• Marketing & Admin: Assist with mailings, website updates, or creative graphic design projects as needed.

A Successful Candidate Will Have

• Strong Communication: Professionalism in person, on the phone, and in writing.
• Technical Aptitude: Computer proficiency with the ability to learn software quickly.
• Physical Agility: Ability to move between office and warehouse environments and lift up to 35 lbs.
• Organization: A "knack" for keeping both physical spaces and digital files orderly.
• Reliability: While we offer flexibility within business hours, a consistent weekly schedule is required.

Desirable Qualifications (Preferred but not required)

• Familiarity with business documents (POs, quotes, invoices).
• Prior experience in an office or technical/mechanical environment.
• Experience with QuickBooks accounting software.
• Experience with international shipping or suppliers.
• An Associate or Bachelor's degree is strongly preferred.

This position is part-time and in-person. Compensation is based on skills and experience. As a part-time role, the Versatile Office Assistant position is not eligible for benefits.