Versatile Community Banker & Customer Care Pro

Northwest Iowa Community College; Iowa (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Northwest Iowa Community College in the United States is seeking a Universal Banker to join our community bank team. This role blends teller transactions with new accounts and deposit services, with a strong emphasis on customer relationships and service excellence.

The candidate should be self-motivated, have excellent communication skills, and be comfortable working in a team. Bilingual English/Spanish is a plus but not required, and familiarity with basic banking software is helpful.

Qualifications

• High school education or GED.
• Self-motivated with aptitude and desire for achievement.
• Passion for customer service and helping people.
• Ability to succeed in a goal-driven environment.
• Excellent verbal and written communication skills.
• Comfortable with technology (phones, online banking, remote deposits, ATMs).

Responsibilities

• Process customer transactions accurately and efficiently in lobby and drive-up.
• Balance cash drawer and maintain records.
• Identify opportunities to assist customers with banking products.
• Open and maintain checking, savings, and other accounts.
• Educate customers on banking products and services.
• Ensure documentation complies with regulatory requirements.

Skills

Customer service

Teamwork

Computer proficiency

Bilingual (English/Spanish)

Education

High School Diploma or GED

Associate/Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Northwest Iowa Community College in the United States is seeking a Universal Banker to join our community bank team. This role blends teller transactions with new accounts and deposit services, with a strong emphasis on customer relationships and service excellence.

The candidate should be self-motivated, have excellent communication skills, and be comfortable working in a team. Bilingual English/Spanish is a plus but not required, and familiarity with basic banking software is helpful.