Universal Banker I: Customer‑Centric Sales & Growth

Northwest Community Bank; Avon, Northern (CT, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

HSA with employer contribution

Paid time off

Job summary

Northwest Community Bank in Avon, CT is seeking a Universal Banker I to deliver exceptional customer service while handling transactions accurately. You will identify sales opportunities, cross-sell products, and refer clients to the branch sales team and brokerage personnel.

The role includes assisting in account opening/maintenance, meeting sales goals, and supporting team campaigns while maintaining records and ensuring regulatory compliance.

Qualifications

• High school diploma or equivalent; 6 months to 1 year in banking, retail, or sales.
• Strong communication, problem-solving, and organizational skills.
• Ability to work extended or weekend hours.

Responsibilities

• Generate business and deepen customer relationships.
• Support branch sales and work toward sales goals.
• Cross-sell products and services and refer to mortgage/brokerage as needed.
• Handle account opening and maintenance functions.
• Perform deposits, withdrawals, payments, and other transactions.
• Maintain accurate records of sales tracking results.

Skills

Customer service

Sales

Banking knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

Northwest Community Bank in Avon, CT is seeking a Universal Banker I to deliver exceptional customer service while handling transactions accurately. You will identify sales opportunities, cross-sell products, and refer clients to the branch sales team and brokerage personnel.

The role includes assisting in account opening/maintenance, meeting sales goals, and supporting team campaigns while maintaining records and ensuring regulatory compliance.