Venue Technology Supervisor — Live Event IT & POS

Legends Hospitality, LLC; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Legends Hospitality, LLC is seeking a dedicated individual for a technical support role at their venue in Phoenix, Arizona. Candidates should have a strong customer service focus and the ability to provide support for multiple point-of-sale systems during events.

The ideal candidate will hold a bachelor's degree in Computer Information Systems, have relevant experience, and possess a wide range of technical skills. Flexible scheduling and transportation are required as the role may involve working late nights and weekends.

Qualifications

• 1-3+ years of relevant work experience.
• Experience with wireless LAN concepts.
• Experience with virtual environments.

Responsibilities

• Provide event day setup and support of multiple point-of-sale systems.
• Provide excellent desktop support services to internal staff.
• Track RMAs of all equipment for repairs.

Skills

Customer service skills

Analytical and problem-solving skills

Communication skills

Basic PC hardware knowledge

Networking understanding (TCP/IP, VLANs)

Flexibility and adaptability

Education

Bachelor’s degree in Computer Information Systems or related field

Tools

Windows operating systems (2003, 2008, 2008R2)

Microsoft Office Suite

Quest, Counterpoint or SQL systems

Job description

Legends Hospitality, LLC is seeking a dedicated individual for a technical support role at their venue in Phoenix, Arizona. Candidates should have a strong customer service focus and the ability to provide support for multiple point-of-sale systems during events.

The ideal candidate will hold a bachelor's degree in Computer Information Systems, have relevant experience, and possess a wide range of technical skills. Flexible scheduling and transportation are required as the role may involve working late nights and weekends.