Venue Ops Director: F&B & Guest Experience Leader

Sodexo; Birmingham (AL); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Plan with Matching

Paid Time Off

Job summary

Sodexo at Birmingham Jefferson Convention Complex in Birmingham, AL, seeks a Director of Operations to lead and elevate all food and beverage operations within the venue. You will partner with the GM to enhance guest experience while driving financial performance, team engagement, and operational excellence across multiple service areas.

Responsibilities include managing hiring/training, setting direction, and ensuring health and safety standards, with a focus on cost control, labor management,

Qualifications

• Experience overseeing concessions, catering, and premium dining operations in a complex environment.
• Experience in financial management including budgeting, forecasting, and cost control.
• Knowledge of food safety and alcohol service standards with relevant certifications.
• Proficiency with Microsoft Office and operational systems such as POS, inventory, and scheduling tools.

Responsibilities

• Lead cross-functional food and beverage teams to deliver guest experiences.
• Drive revenue growth and profitability through planning, cost management, and execution.
• Oversee hiring, training, and development to build high-performing teams.
• Ensure adherence to health, safety, and food handling standards.

Skills

Leadership

Financial management

Operations management

Customer service

Cross-functional teamwork

Education

Bachelor’s degree in hospitality management

Bachelor’s degree in business administration

Bachelor’s degree or equivalent experience

Tools

POS systems

Inventory management

Scheduling tools

Microsoft Office

Job description

Sodexo at Birmingham Jefferson Convention Complex in Birmingham, AL, seeks a Director of Operations to lead and elevate all food and beverage operations within the venue. You will partner with the GM to enhance guest experience while driving financial performance, team engagement, and operational excellence across multiple service areas.

Responsibilities include managing hiring/training, setting direction, and ensuring health and safety standards, with a focus on cost control, labor management,