Venue Operations Leader – Assistant GM

Topgolf; Webster (TX); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Topgolf in Webster, TX is seeking an Assistant General Manager to lead the venue operations, guest experience, food and beverage, golf services, facilities and events. You will oversee department managers, set performance standards, and step in as GM when needed.

This role requires a flexible schedule including evenings, weekends, and holidays, with a focus on driving profitability and hospitality. A 5+ year track record in venue management and 2+ years as AGM/GM are preferred.

Qualifications

• 5+ years of restaurant, hotel, or entertainment venue management experience.
• 2+ years as an Assistant General Manager or General Manager in a multi-unit operation.
• Ability to obtain required licenses and certifications; must be 21+.

Responsibilities

• Lead Venue Operations: Oversee department managers and their teams, ensure standards, and forecast sales and expenses.
• Develop and Coach Leaders: Invest in growth of direct reports and build high-performing teams.
• Drive the Guest Experience: Stay visible, elevate hospitality, and respond to guest feedback.

Skills

Drives results

Builds effective teams

Accountability

Decision quality

Team coaching

Education

Bachelor's degree preferred

Job description

Topgolf in Webster, TX is seeking an Assistant General Manager to lead the venue operations, guest experience, food and beverage, golf services, facilities and events. You will oversee department managers, set performance standards, and step in as GM when needed.

This role requires a flexible schedule including evenings, weekends, and holidays, with a focus on driving profitability and hospitality. A 5+ year track record in venue management and 2+ years as AGM/GM are preferred.