Venue Operations & Admin Support Lead

Pritchard Industries, Inc.; San Antonio (TX); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision options

401K after one year

Cell Phone

Job summary

Pritchard Industries is seeking an experienced Assistant Site Operations & Administrative Support Manager for our venues in San Antonio, TX. This role supports daily venue operations, housekeeping services, workforce management, compliance, reporting, and administrative functions, partnering with Site Operations leadership to ensure cleanliness and operational excellence.

The position combines hands-on operational leadership with administrative and compliance support to ensure safe, clean, and

Qualifications

• 3+ years of operations, facilities, housekeeping, account support, or administrative management experience.
• Supervisory or team leadership experience.
• Strong organizational, communication, and problem-solving skills.
• Proficient in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Ability to manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends, holidays, and event schedules as needed.
• Employee Leadership & Development
• Client & Customer Relations
• Operations & Facility Management
• Compliance & Documentation Management
• Reporting & Data Analysis
• Budget & Labor Management

Responsibilities

• Assist in managing daily housekeeping, event cleaning, and post-event cleaning operations.
• Recruit, train, schedule, supervise, and support full-time, part-time, event, and contract staff.
• Ensure adequate staffing, equipment, supplies, and resources are available for all operations.
• Monitor facility cleanliness, safety, and service quality through routine inspections.
• Maintain employee attendance, scheduling, payroll, deployment, and operational records.
• Support hiring, employee relations, performance management, and disciplinary processes.
• Coordinate operational reporting, documentation, compliance tracking, and contract requirements.
• Review and maintain records for audits, safety programs, incident reporting, and corrective actions.
• Assist with labor forecasting, budget tracking, and performance metrics.
• Serve as a liaison between site operations and corporate departments, including HR, Finance, Safety, and Risk Management.
• Support special projects, operational improvements, audits, and event planning activities.
• Ensure compliance with company policies, client expectations, and safety standards.

Skills

Team leadership

Operations management

Organizational skills

Communication skills

MS Office

Multitasking

Evening/weekend availability

Employee development

Client relations

Operations & facilities

Compliance & documentation

Reporting & data analysis

Budget & labor management

Education

Bachelor's degree

Job description

Pritchard Industries is seeking an experienced Assistant Site Operations & Administrative Support Manager for our venues in San Antonio, TX. This role supports daily venue operations, housekeeping services, workforce management, compliance, reporting, and administrative functions, partnering with Site Operations leadership to ensure cleanliness and operational excellence.

The position combines hands-on operational leadership with administrative and compliance support to ensure safe, clean, and