Venue Operations & Admin Support Lead – San Antonio

Pritchard Sports; San Antonio (TX); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision options

401K after one year

Cell Phone

Job summary

Pritchard Sports & Entertainment Group (PSEG) is seeking an experienced Assistant Site Operations & Administrative Support Manager for our San Antonio venues. This role oversees daily housekeeping, staffing, compliance, reporting, and administrative tasks to ensure clean, safe, and efficient operations.

The role reports to the Site Operations Manager and collaborates with HR, Finance, Risk Management, and venue teams. Strong leadership, organization, and communication skills are essential.

Qualifications

• 3+ years of operations, facilities, housekeeping, or administrative management experience.
• Supervisory or team leadership experience.
• Strong organizational, communication, and problem-solving skills.
• Proficient in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Ability to manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends, holidays, and event schedules as needed.
• Employee Leadership & Development
• Client & Customer Relations
• Operations & Facility Management
• Compliance & Documentation Management
• Reporting & Data Analysis
• Budget & Labor Management

Responsibilities

• Assist in managing daily housekeeping, event cleaning, and post-event cleaning operations.
• Recruit, train, schedule, supervise, and support full-time, part-time, event, and contract staff.
• Ensure adequate staffing, equipment, supplies, and resources are available for all operations.
• Monitor facility cleanliness, safety, and service quality through routine inspections.
• Maintain employee attendance, scheduling, payroll, deployment, and operational records.
• Support hiring, employee relations, performance management, and disciplinary processes.
• Coordinate operational reporting, documentation, compliance tracking, and contract requirements.
• Review and maintain records for audits, safety programs, incident reporting, and corrective actions.
• Assist with labor forecasting, budget tracking, and performance metrics.
• Serve as a liaison between site operations and corporate departments, including HR, Finance, Safety, and Risk Management.
• Support special projects, operational improvements, audits, and event planning activities.
• Ensure compliance with company policies, client expectations, and safety standards.

Skills

Operations management

Supervisory experience

Organizational skills

Communication skills

MS Office

Multi-tasking

Evenings & weekends

Client relations

Budget & labor

Reporting & data analysis

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Pritchard Sports & Entertainment Group (PSEG) is seeking an experienced Assistant Site Operations & Administrative Support Manager for our San Antonio venues. This role oversees daily housekeeping, staffing, compliance, reporting, and administrative tasks to ensure clean, safe, and efficient operations.

The role reports to the Site Operations Manager and collaborates with HR, Finance, Risk Management, and venue teams. Strong leadership, organization, and communication skills are essential.