Venue Leader

Immersive Gamebox; Arlington (VA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401k

Paid vacations

Mental health support

Early access to games

Job summary

A leading gaming company in Arlington, Virginia is seeking a Venue Leader to manage daily operations and ensure excellent guest experiences. The ideal candidate has over 2 years in a leadership role within hospitality, retail, or entertainment. The role includes recruiting and training staff, managing financial performance, and collaborating with marketing efforts. This position offers a salary between $55,000 and $65,000 along with benefits like medical insurance and a 401k plan.

Qualifications

• 2+ years as a General Manager or site leader in hospitality, retail, or entertainment.
• Experience managing payroll and schedules.
• Hands-on leadership with a focus on guest experience.

Responsibilities

• Lead daily venue operations.
• Recruit, coach, and develop team members.
• Ensure smooth and five-star guest experiences.
• Manage payroll, scheduling, and operational budgets.
• Track KPIs like revenue and guest satisfaction.

Skills

Hands on leadership style

Guest first mindset

Scheduling and payroll management

P&L management

Local marketing knowledge

Job description

Full Time | On Site | Weekend and Holiday Availability Required

Target Start Date: 4/20/26

About Us

Immersive Gamebox is redefining what it means to play together. We create social gaming experiences using cutting edge technology, with more than 25,000 five star TripAdvisor reviews. We are growing and looking for strong operational leaders to drive performance at the venue level.

Venue Leader

Location: Arlington, Virginia

Target Start Date: 4/20/26

The Role

We are hiring a passionate, proactive Venue Leader to oversee daily operations at one location. You will lead your team, drive guest experience, support local marketing and sales efforts, and ensure strong financial performance. If you thrive in fast paced environments and love building strong teams, this is for you.

Key Info

• Salary: $55,000 - $65,000
• Bonus: Up to 10 percent annual performance incentive
• Start: 4/20/26
• Probation: All new hires are subject to a 90 day probationary period. During this time, performance, reliability, and team fit will be assessed to determine continued employment.

What You’ll Do

• Lead daily venue operations
• Recruit, coach, and develop team members
• Ensure smooth, safe, five star guest experiences
• Cover solo shifts within a lean labor model
• Manage payroll, scheduling, and operational budgets
• Track KPIs like revenue, guest satisfaction, and labor costs
• Support local marketing, sales outreach, and community events
• Drive sales onsite and via inbound event inquiries
• Work with central team partners in Tech, HR, and Marketing

What You Bring

• Two or more years as a GM or site leader in hospitality, retail, or entertainment
• Hands on leadership style and guest first mindset
• Experience with scheduling, payroll, managing a P&L, and POS systems
• Bonus: food and beverage, group sales, or local marketing background

Benefits

• Medical and dental insurance
• 401k
• Paid vacations
• Mental health support through our Employee Assistance Program
• Early access to games and product testing