Team Member/ Supervisor

Immersive Gamebox; New York (NY); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Part of a fast-growing entertainment brand

Test new games before launch

Monthly performance-based incentives

Job summary

Immersive Gamebox in New York City is seeking a Supervisor / Team Member to create exceptional guest experiences. You'll welcome guests with enthusiasm, promote our interactive sessions, and ensure the venue is always ready for visitors. This part-time role demands a natural people-person who thrives in fast-paced environments.

Flexibility, organizational skills, and basic tech confidence are essential. Join a dynamic team and enjoy unique benefits, including testing new games!

Qualifications

• Enjoys guest interaction and creates a welcoming atmosphere.
• Can handle multiple tasks and prioritize under pressure.
• Must have flexible availability including evenings and weekends.

Responsibilities

• Welcome guests warmly and enthusiastically.
• Promote experiences to drive walk-in bookings.
• Host games and maintain a fun, inclusive mood.
• Keep the venue clean and guest-ready.
• Quickly address guest questions and concerns.
• Assist in training and motivating the team.
• Open and close the venue confidently.

Skills

Natural people-person

Ability to thrive in a busy environment

Organized and dependable

Flexible availability

Confident with basic tech

Job description

Supervisor / Team Member | Immersive Gamebox

Part Time | Entertainment, Hospitality, Customer Service

About Us

Immersive Gamebox is redefining how people play together. Inside our interactive Gameboxes, guests team up for unforgettable experiences powered by projection mapping, touch screens, motion tracking, and surround sound. No clunky headsets. No limits. Just pure fun.

We are building a team of people who thrive on creating moments guests will talk about long after they leave. If you are the type who gets energized by busy days, new faces, and making every guest feel like the most important person in the room, you will fit right in. If you are looking to stand in the corner and collect a paycheck, this is not the role for you.

The Job

As a Supervisor, you lead from the floor. You set the tone for the day, keep the venue buzzing with energy, and make sure every guest leaves smiling. You will be hands‑on, guiding walk‑ins through booking, running interactive sessions, keeping the venue spotless, and jumping in wherever needed to keep things moving.

Key Responsibilities

• Welcome and engage guests with warmth and enthusiasm, no exceptions
• Drive walk‑in bookings by actively promoting the experience inside and outside the venue
• Host games with energy, keeping the mood fun and inclusive for every group
• Maintain a spotless, organized, and guest‑ready environment at all times
• Handle questions and concerns quickly, making sure guests leave impressed
• Support the venue manager in motivating, training, and coaching the team
• Open or close the venue confidently, ensuring all operational steps are completed

Experience and Skills

• Natural people‑person who genuinely enjoys guest interaction
• Thrives in a busy environment and can switch gears fast
• Organized and dependable, even under pressure
• Flexible availability, including evenings, weekends, and holidays
• Confident with basic tech like tablets and booking systems

What We're Looking For

• You bring energy to every shift and keep it until the doors close
• You care about details because you know guests notice them
• You are a problem solver who acts quickly and does not wait for someone else to fix things
• You enjoy working as part of a team and make those around you better

Performance & Employment Terms

Employment is subject to successful completion of a performance based 90 day probationary period.

Benefits

• Be part of a fast‑growing entertainment brand
• Test our newest games before they launch
• Monthly performance‑based incentive tied to venue results (net revenue, reviews, hours worked), subject to company discretion, shared among eligible team members.