Venue Host

Leroy Springs & Company, Inc.; Fort Mill, Northern (SC, KY); Hybrid; USD 24,000 - 30,000; Part time

Job summary

Leroy Springs & Company, Inc. seeks a Venue Host to create a warm, inviting atmosphere for clients and guests during events. The role requires a flexible, variable schedule including nights, weekends and holidays.

The individual will unlock/lock the venue, assist with floorplan setup, greet guests, monitor compliance with contract rules, and coordinate with staff and vendors throughout the event. Training for CPR/First Aid/ServSafe can be provided.

Qualifications

• High School Diploma or equivalent.
• Must be at least twenty-one years of age.
• CPR, First Aid, AED certifications and Child Abuse prevention training; will train
• ServSafe Alcohol Training preferred; will train

Responsibilities

• Unlocks and locks venue at the beginning/end of event.
• Arrives one hour prior to client access time to ensure venue presentable; completes opening and closing procedures.
• Assists with setup of floorplan (tables & chairs).
• Checks client setup for accuracy (table layout, linen colors, lighting).
• Welcomes guests and vendors; serves as point of contact for venue related questions during duration of event.
• Monitors and ensures event complies with rules/regulations identified in client contracts.
• Answers questions and addresses issues before, during and after event.
• Responds appropriately in emergencies; notifies on-call staff as necessary.
• Ensures venue remains presentable during the event (restrooms, trash).
• Ensures venues are checked each shift for cleanliness, repairs; reports findings to Venue Sales Manager.
• Assists with light cleanup of venue (stacking chairs/tables, sweeping).
• Completes post-event checklists and communication.
• Other duties as assigned

Skills

Customer service

Communication

DHEC compliance

ServSafe knowledge

Safe work practices

Team relationships

LSC amenities

Weekend/holiday availability

Education

High School Diploma or equivalent

Job description

7 days ago Requisition ID: 2829

OVERVIEW

Creates a warm and inviting atmosphere for clients and guests throughout entirety of clients event. Venue Hosts must have a flexible schedule. Schedule varies on nights, weekends and holidays.

KEY FUNCTIONS

• Unlocks and locks venue at the beginning/end of event
• Arrives one hour prior to client access time to ensure venue and surrounding space is presentable; completes opening and closing procedures (checklist) prior to and after clients arrival/departure
• Assists with setup of floorplan as needed (tables & chairs)
• Checks client set up for accuracy (table lay out, linen colors, lighting, etc.)
• Welcomes guests and vendors; introduces self as point of contact for venue related questions during duration of event
• Monitors and ensures that event stays within compliance with all rules and regulations identified in clients Contract are understood and followed by client, guests and vendors
• Answers questions, addresses issues, etc. that may arise before, during and after event
• Responds appropriately in the event of an emergency situation; notifies on-call staff as necessary
• Ensures venue remains presentable throughout the event (i.e. restrooms, trash, etc.)
• Ensures all venues are checked each shift for cleanliness, repairs, etc.; report findings to Venue Sales Manager
• Ensures clients belongings are removed at end of event; places items left in venue host office; relays information to Venue Sales Manager
• Assists with light cleanup of venue, including stacking chairs and/or tables, sweeping, etc.
• Completes post-event checklists and communication
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent customer service and communication skills
• Knowledgeable of DHEC, ServSafe and SC laws and regulations
• Practices safe working practices to create a safe work environment
• Ability to maintain effective working relationships with staff
• Knowledgeable of LSC amenities and facilities
• Weekend and holiday work required

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent
• Must be atleast twenty-one years of age
• Current CPR, First Aid, AED certifications and Child Abuse prevention training; will train
• ServSafe Alcohol Training preferred: will train

REPORTING TO THIS POSITION

No Supervisory Responsibilities

PHYSICAL REQUIREMENTS

Must be able to exert up to twenty-five pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Most work is sedentary; it may be necessary to remain on feet for extended periods of time. Shift lengths vary but can last up to 12 hours.