Venue Host

Leroy Springs & Company Inc; Fort Mill (SC); On-site; USD 28,000 - 42,000; Full time

Job summary

Leroy Springs & Company Inc. is seeking a Venue Host in Fort Mill, SC to ensure a warm, well-presented venue for events. You will greet guests and vendors, coordinate setup, and manage access, safety, and post-event cleanup.

The role requires a flexible schedule including nights, weekends, and holidays, with attention to cleanliness, safety, and customer service throughout events.

Qualifications

• Excellent customer service and communication skills.
• Knowledgeable of safety regulations and best practices.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Unlocks and locks venue at the beginning/end of event.
• Arrives early to ensure space is presentable and completes opening/closing procedures.
• Assists with event setup (floorplan, tables, chairs) as needed.
• Welcomes guests and vendors; serves as primary contact during events.
• Monitors compliance with contract rules and regulations.

Skills

Customer service

Communication

First aid

Safety awareness

Team collaboration

Weekend/holiday availability

Education

High School Diploma or equivalent

CPR/First Aid/AED certifications (will train)

Job description

OVERVIEW

Creates a warm and inviting atmosphere for clients and guests throughout entirety of clients event. Venue Hosts must have a flexible schedule. Schedule varies on nights, weekends and holidays.

KEY FUNCTIONS

• Unlocks and locks venue at the beginning/end of event
• Arrives one hour prior to client access time to ensure venue and surrounding space is presentable; completes opening and closing procedures (checklist) prior to and after clients arrival/departure
• Assists with setup of floorplan as needed (tables & chairs)
• Checks client set up for accuracy (table lay out, linen colors, lighting, etc.)
• Welcomes guests and vendors; introduces self as point of contact for venue related questions during duration of event
• Monitors and ensures that event stays within compliance with all rules and regulations identified in clients Contract are understood and followed by client, guests and vendors
• Answers questions, addresses issues, etc. that may arise before, during and after event
• Responds appropriately in the event of an emergency situation; notifies on-call staff as necessary
• Ensures venue remains presentable throughout the event (i.e. restrooms, trash, etc.)
• Ensures all venues are checked each shift for cleanliness, repairs, etc.; report findings to Venue Sales Manager
• Ensures clients belongings are removed at end of event; places items left in venue host office; relays information to Venue Sales Manager
• Assists with light cleanup of venue, including stacking chairs and/or tables, sweeping, etc.
• Completes post-event checklists and communication
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent customer service and communication skills
• Knowledgeable of DHEC, ServSafe and SC laws and regulations
• Practices safe working practices to create a safe work environment
• Ability to maintain effective working relationships with staff
• Knowledgeable of LSC amenities and facilities
• Weekend and holiday work required

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent
• Must be atleast twenty-one years of age
• Current CPR, First Aid, AED certifications and Child Abuse prevention training; will train
• ServSafe Alcohol Training preferred: will train

REPORTING TO THIS POSITION

No Supervisory Responsibilities

PHYSICAL REQUIREMENTS

Must be able to exert up to twenty-five pounds of force occasionally and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects when needed. Most work is sedentary; it may be necessary to remain on feet for extended periods of time. Shift lengths vary but can last up to 12 hours.