Venue Event Sales Manager

Encore; Phoenix (AZ); On-site; USD 33,000 - 55,000; Full time

Job summary

Encore is seeking a Sales Manager, Venues to guide customers through event experiences, identify solutions, and maximize revenue in a hotel/conference setting. You will cultivate relationships with hotel personnel, collaborate across departments, and stay current with offerings and technologies to deliver exceptional events.

The role emphasizes maintaining a strong sales pipeline, accurate CRM data, and adherence to profitability guidelines while supporting Encore’s core values and service

Qualifications

• BS/BA or 1+ years of Encore or equivalent experience required.
• 1 year technology sales or hospitality experience preferred.
• Prior sales experience in audiovisual is a plus.
• Knowledge of hospitality industry and sales processes preferred.
• Technical aptitude and computer proficiency required.
• Strong written and verbal communication skills.

Responsibilities

• Drive results by soliciting and securing business through Encore’s sales process and methodology.
• Prepare and present quotes and proposals to customers, including those submitted online or via systems.
• Collaborate with vendors and other departments to service events.
• Attend site visits and planning meetings to support the customer experience.
• Understand event cost structure and incorporate profitability guidelines into designs.
• Deliver world-class service by cultivating relationships with customers and venue personnel.
• Research customer history to tailor personalized experiences.
• Maintain up-to-date CRM data and reference Encore network to create opportunities.
• Maintain a healthy pipeline to achieve revenue targets.
• Support sales forecasting and ensure accuracy; learn SOPs and new initiatives.
• Keep knowledge of new product/service offerings and technology.

Skills

Tech sales

Hospitality knowledge

Communication skills

Computer proficiency

Relationship building

Education

BS/BA or equivalent experience

Job description

Encore is seeking a Sales Manager, Venues to guide customers through event experiences, identify solutions, and maximize revenue in a hotel/conference setting. You will cultivate relationships with hotel personnel, collaborate across departments, and stay current with offerings and technologies to deliver exceptional events.

The role emphasizes maintaining a strong sales pipeline, accurate CRM data, and adherence to profitability guidelines while supporting Encore’s core values and service