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ABC DOCKS LLC in Franklin, TN is seeking an Inside Sales Representative focused on loading dock equipment. You will generate sales, prepare quotations, follow up on opportunities, and build lasting relationships with commercial and industrial customers.
You will work with existing customers, dealers, prospects, contractors, and end users to identify needs and provide product and service solutions. Manage opportunities from inquiry through quotation, order processing, and delivery.
ABC DOCKS LLC is looking for a driven and knowledgeable Inside Sales – Loading Dock Equipment Specialist to join our team in Franklin, TN. This is a fantastic opportunity to combine your sales expertise with a specialized product niche, helping customers find the right loading dock solutions for their operations. If you thrive in a fast-paced sales environment and love building lasting client relationships, we want to hear from you!
Inside Sales Representative focused on loading dock equipment, including dock levelers, vehicle restraints, seals/shelters, bumpers, accessories, parts, and replacement equipment.
Department: Sales
Reports To: General Manager
Employment Type: Full-Time
Location: Nashville / Franklin TN
The Inside Sales Representative is responsible for generating sales, preparing quotations, following up on outstanding opportunities, and developing customer relationships for commercial and industrial loading dock equipment.
This position works with existing customers, dealers, prospects, contractors, and end users to identify their loading dock equipment needs and provide appropriate product and service solutions.
The Inside Sales Representative is expected to actively manage opportunities from the initial customer inquiry through quotation, follow-up, order processing and delivery to the customer.
The ideal candidate is sales-oriented rather than strictly customer-service-oriented. They should enjoy talking with customers, identifying needs, following up consistently, asking for orders, and developing repeat business.
Quote follow-up is a major responsibility of this position.
The representative should routinely review all outstanding quotations and contact customers to determine whether the project is still active, whether pricing or product changes are required, who the decision-maker is, when the customer expects to purchase.
Each follow-up should be documented so management has an accurate picture of the company's sales pipeline.
ABC DOCKS LLC is a trusted provider of loading dock equipment and solutions, proudly serving commercial and industrial clients from our Franklin, TN location. Our customers rely on us for our deep product knowledge, responsive service, and commitment to keeping their operations running smoothly. We foster a supportive team culture where hard work is recognized and employees have real opportunities to grow.