Vendor Support & Payments Specialist (Hybrid)

Mains'l Services; Brooklyn Park (MN); Hybrid; USD 48,000 - 59,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401K with Matching

Long term disability

Paid time off and sick time

Education assistance

Parental Leave

Paid Training

Career growth opportunities

And More

Job summary

Mains’l is seeking a Vendor Support Specialist to assist people in Self-Determination Programs and provide excellent customer service to vendors, participants, and their support teams. The role supports Financial Management Services, payroll, and vendor payments to help participants live independently.

The position is Hybrid with in-office training in Brooklyn Park, MN and day hours, offering a pathway to impactful service with a focus on accuracy and people skills.

Qualifications

• Excellent customer service skills.
• Experienced with Data Entry and budgeting accuracy
• Proficiency in Microsoft Office, especially Excel.
• Strong mathematical and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal instruction while seeking assistance when needed.
• Capacity to manage a high volume of daily communications and processing deadlines.
• Previous experience supporting individuals with disabilities preferred.
• College degree preferred.

Responsibilities

• Maintain strong relationships through excellent customer service, engaging with individuals, case managers, families, and vendors primarily via phone and email.
• Perform data entry and review of payable invoices.
• Process program documents, including vendor invoices and enrollment forms
• Conduct detailed reviews of timesheets, payroll reports, and employee setups
• Review spending summaries and spending plans within Mains’l systems to accurately assign payments and report discrepancies
• Collaborate with team and internal departments

Skills

Customer service

Data entry

Excel

Analytical thinking

Written communication

Independent work

Time management

Disability support experience

Education

College degree preferred

Tools

Microsoft Office

Job description

Mains’l is seeking a Vendor Support Specialist to assist people in Self-Determination Programs and provide excellent customer service to vendors, participants, and their support teams. The role supports Financial Management Services, payroll, and vendor payments to help participants live independently.

The position is Hybrid with in-office training in Brooklyn Park, MN and day hours, offering a pathway to impactful service with a focus on accuracy and people skills.