Bilingual FMS Support Specialist (English/Spanish) - Hybrid

Mains'l; Brooklyn Park (MN); Hybrid; USD 58,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Life insurance

Long-term disability

Paid time off

Sick time

Education assistance

Job summary

Mains'l in Brooklyn Park, MN seeks a Full-Time Bilingual FMS Support Specialist (English/Spanish) to assist participants who self-direct their services. You will handle financial management tasks, payroll, vendor payments, and related administrative duties, serving as the primary contact for participants and their support teams.

The role emphasizes accurate data entry, budget management support, and strong customer service via phone and email.

Qualifications

• Bilingual in English and Spanish required.
• Strong customer service skills.
• Experience with financial management systems, with a focus on budgeting accuracy and data entry.
• Proficiency in Microsoft Office, especially Excel.
• Strong mathematical and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal instruction while seeking assistance when needed.
• Previous experience supporting individuals with disabilities preferred.

Responsibilities

• Serve as a resource for participant and stakeholder regarding self-directed services.
• Support individuals in managing service budget and expenditures.
• Perform data entry and review of payable invoices.
• Review of timesheets, payroll reports and employee set up documentation.
• Conduct monthly audits of spending summaries for accuracy.
• Share information from Regional Centers with participants and stakeholders.
• Process employer, employee, and vendor documents.
• Maintain strong relationships through excellent customer service, engaging with individuals, case managers, families, and vendors primarily via phone and email.
• Demonstrate Mains'l Values in interactions and decisions to support our mission and quality of service.

Skills

Bilingual English/Spanish

Customer service

Financial management experience

Analytical skills

Communication skills

Independent worker

Education

College degree preferred

Tools

Microsoft Excel

Microsoft Office

Job description

Mains'l in Brooklyn Park, MN seeks a Full-Time Bilingual FMS Support Specialist (English/Spanish) to assist participants who self-direct their services. You will handle financial management tasks, payroll, vendor payments, and related administrative duties, serving as the primary contact for participants and their support teams.

The role emphasizes accurate data entry, budget management support, and strong customer service via phone and email.