Bilingual FMS Support Specialist – English/Spanish (Hybrid)

Mains'l Services; Brooklyn Park (MN); Hybrid; USD 58,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with matching

Life insurance

Long-term disability

Paid time off and sick time

Education assistance

Job summary

Mains’l is seeking a Full-Time Bilingual FMS Support Specialist (English/Spanish) to join our Financial Management Team in Brooklyn Park, MN. The role focuses on helping participants self-direct services with payroll, vendor payments, and related administrative tasks.

The position emphasizes strong customer service, data entry accuracy, and collaboration with participants, families, and case managers in a hybrid in-office/remote setting.

Qualifications

• Bilingual in English and Spanish required.
• Excellent customer service skills.
• Experience with financial management systems and budgeting.
• Proficiency in Microsoft Office, especially Excel.
• Strong mathematical and analytical abilities.
• Excellent written and verbal communication.
• Ability to work independently with minimal instruction.
• Ability to manage high volume of daily communications and deadlines.
• Experience supporting individuals with disabilities preferred.
• College degree preferred.

Responsibilities

• Serve as a resource for participants and stakeholders regarding self-directed services.
• Support service budget management and expenditures.
• Perform data entry and review payable invoices.
• Review timesheets, payroll reports and employee setup documentation.
• Conduct monthly audits of spending summaries.
• Share information from Regional Centers with participants and stakeholders.
• Process employer, employee, and vendor documents.
• Maintain strong relationships via phone and email.
• Demonstrate Mains’l values in interactions and decisions.

Skills

Bilingual in English and Spanish

Customer service

Financial management systems

Microsoft Office

Excel

Math and analytics

Written and verbal communication

Independent work

High-volume communications

Education

College degree preferred

Tools

Microsoft Office

Excel

Job description

Mains’l is seeking a Full-Time Bilingual FMS Support Specialist (English/Spanish) to join our Financial Management Team in Brooklyn Park, MN. The role focuses on helping participants self-direct services with payroll, vendor payments, and related administrative tasks.

The position emphasizes strong customer service, data entry accuracy, and collaboration with participants, families, and case managers in a hybrid in-office/remote setting.