Bilingual (Spanish) FMS Support Specialist

Mainsl Services Inc; Brooklyn Park (MN); Hybrid; USD 58,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with matching

Life insurance

Long-term disability

Paid time off & sick time

Education assistance

And more!

Job summary

Mains’l is seeking a bilingual FMS Support Specialist (English/Spanish) for a full-time, hybrid role in Brooklyn Park, MN. The position focuses on supporting participants who self-direct services, handling payroll, vendor payments, and essential administrative responsibilities within the Financial Management Services program.

The ideal candidate will have strong customer service, data entry, budgeting accuracy, and proficiency with Microsoft Excel.

Qualifications

• Bilingual in English and Spanish required.
• Excellent customer service skills.
• Experience with financial management systems and data entry.
• Proficient in Microsoft Excel.
• Strong math and analytical abilities.
• Ability to work independently with minimal supervision.
• Experience supporting individuals with disabilities preferred.
• College degree preferred.

Responsibilities

• Serve as resource for participants and stakeholders on self-directed services.
• Support budgeting and expenditures for participants.
• Perform data entry and review payable invoices.
• Review timesheets, payroll reports and employee setup docs.
• Conduct monthly audits of spending summaries.
• Share information from Regional Centers with participants and stakeholders.
• Process employer, employee, and vendor documents.
• Maintain relationships via phone and email with stakeholders.
• Demonstrate Mains’l values in interactions and decisions.

Skills

Bilingual English/Spanish

Customer service

Data entry

Excel

Budgeting

Communication

Independent work

Disability support experience

Education

College degree preferred

Tools

Microsoft Office

Excel

Payroll systems

Job description

Bilingual FMS Support Specialist (English/Spanish) – Full Time

Mains’l is seeking a Full-Time Bilingual FMS Support Specialist to join our Financial Management Team. If you are passionate about helping others take charge of their lives, our FMS Support Specialist is the role for you!

As a Bilingual FMS Support Specialist, you play a vital role in supporting individuals who primarily speak Spanish and choose to self-direct the supports they receive. You will serve as a key point of contact at Mains’l, offering expertise and resources related to Self-Determination Programs while building strong relationships with participants and their support teams.

What are Self-Determination Programs?

More than 1 million Americans currently self-direct their services, and this model continues to grow rapidly. Individuals in self-determination programs manage decisions about the services and supports they need to live independently including hiring and employing their own support workers.

Mains’l partners with these individuals by providing Financial Management Services (FMS)—supporting payroll, vendor payments, and essential administrative responsibilities—so participants can focus on living the life they choose.

Learn more about self-direction here: https://www.appliedselfdirection.com/what-self-direction

Why Mains’l:

At Mains’l, we are dedicated to offering innovative supports that respond to people’s hopes and dreams. We believe in creating a flexible, casual work environment that promotes work-life balance while providing a variety of career growth opportunities in social services, behavioral health, healthcare, finance, and more.

Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Salary:

$57,560 – $60,014.40 annually

(Based on bilingual skills and years of participant/self-directed services experience)

Work Schedule:

Full-Time, Hybrid

In-office training, work time, and meetings held in Brooklyn Park, MN

Key Responsibilities:

• Serve as a resource for participant and stakeholder regarding self-directed services
• Support individuals in managing service budget and expenditures.
• Perform data entry and review of payable invoices.
• Review of timesheets, payroll reports and employee set up documentation
• Conduct monthly audits of spending summaries for accuracy
• Share information from Regional Centers with participants and stakeholders
• Process employer, employee, and vendor documents.
• Maintain strong relationships through excellent customer service, engaging with individuals, case managers, families, and vendors primarily via phone and email.
• Demonstrate Mains’l Values in interactions and decisions to support our mission and quality of service

Skills:

• Bilingual in English and Spanish Required
• Excellent customer service skills.
• Experience with financial management systems, with a focus on budgeting accuracy and data entry.
• Proficiency in Microsoft Office, especially Excel.
• Strong mathematical and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal instruction while seeking assistance when needed.
• Capacity to manage a high volume of daily communications and competing deadlines.
• Previous experience supporting individuals with disabilities preferred.
• College degree preferred.

What We Offer:

• Health, dental, vision insurance,
• 401(k) with matching
• Life insurance
• Long-term disability,
• Paid time off, and sick time
• Education assistance
• And more!