Vendor Support Coordinator

Ball; Atlanta (GA); Hybrid; USD 41,600 - 47,840; Full time

Benefits offered by this job

Healthcare package

401(k) matching

Profit sharing

Paid time off

Hybrid work model

Employee discounts

Growth opportunities

Job summary

Enterprise Fleet Management is expanding its Vendor Support team to coordinate payments, authenticate ACH details, and ensure IRS and regulatory compliance for external vendors.

The role involves assisting internal fleets, educating vendors on Auto Integrate, and maintaining vendor data across systems. This full-time hybrid position offers healthcare, 401(k) matching, and opportunities for growth.

Qualifications

• Experience with ACH, banking transactions, and compliance documentation.
• Comfortable using enterprise systems such as PeopleSoft or similar.

Responsibilities

• Field inbound calls and assist vendors with the payment process and compliance.
• Serve as a knowledgeable resource for internal Fleet Management offices and departments concerning vendor‑related questions.
• Research and utilize multiple systems to provide high level service, developing and maintaining relationships.
• Verify banking information for new ACH setup and audit all wire transactions for accuracy prior to payment.
• Solicit current and new vendors to join Auto Integrate by selling and educating on the advantages and training on how to effectively use the system.
• Perform administrative projects including IRS compliance and internal reporting.
• Collect compliance documents from vendors (W9, vendor agreements).
• Set up new vendors in PeopleSoft, Auto Integrate, and EDGE.
• Answer vendor questions related to repair order entry and the payment approval process.
• Increase Auto Integrate system usage through vendor education and training.

Skills

Customer service

Persuasion

Problem-solving

Data management

Organizational skills

ACH processing

Banking transactions

Compliance documentation

PeopleSoft

Vendor education

Tools

PeopleSoft

Auto Integrate

EDGE

Job description

We are building our team in support of our vision to be the world’s best and most trusted mobility company. Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of a Vendor Support Coordinator.

Responsibilities

• Field inbound calls and assist external vendors regarding the payment process and compliance, while updating and maintaining vendor data and documentation.
• Serve as a knowledgeable resource for internal Fleet Management offices and departments concerning vendor‑related questions.
• Research and utilize multiple systems to provide a high level of internal and external customer service, developing and maintaining relationships.
• Verify banking information for new ACH setup and change requests, audit all wire transactions for accuracy prior to payment, and keep vendor ACH information secure and confidential.
• Solicit current and new vendors to join Auto Integrate by selling and educating on the advantages and training on how to effectively use the system.
• Perform administrative projects including IRS compliance and internal reporting.
• Collect compliance documents from vendors (W9, vendor agreements).
• Set up new vendors in PeopleSoft, Auto Integrate, and EDGE.
• Answer vendor questions related to repair order entry and the payment approval process.
• Increase Auto Integrate system usage through vendor education and training.

Qualifications

• Proven customer service, persuasion, and problem‑solving skills.
• Strong organizational and data‑management abilities.
• Experience with ACH, banking transactions, and compliance documentation.
• Comfortable using enterprise systems such as PeopleSoft or similar.
• Ability to consult with and educate external vendors.

Benefits

• Competitive starting salary of $41,600 per year.
• Full‑time position, Monday through Friday 8a.m. to 5p.m.
• Hybrid work model: one day per month in‑office at the operations center.
• Location: 2281 Ball Dr., St.Louis, MO63146.
• Comprehensive healthcare package.
• 401(k) matching and profit sharing.
• Paid time off.
• Great discounts.
• Organizational growth potential.

Company Overview

Enterprise Fleet Management is a privately held, full‑service fleet management business serving companies, government agencies and organizations with medium‑sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full‑service fleet management program that is just right for each business. With a North American fleet of 700,000 vehicles growing at 10percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation.