Vendor Relations Manager — Build Partnerships & Strategy

Protos Security; Norwalk (CT); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k)

EAP (Employee Assistance Program)

Job summary

Protos Security in Norwalk, CT is seeking a Vendor Relations Manager to join our headquarters on-site. You will serve as the primary contact for vendors in your territory, build relationships with vendor leadership, and match vendor services to client needs.

The role requires a Bachelor's degree, 2+ years in account management or vendor relations, strong analytical and communication skills, and travel up to 15%. Protos offers competitive compensation, robust benefits, and a collaborative culture.

Qualifications

• Bachelor's degree from an accredited college or university.
• 2+ years managing a book of business in a service environment, procurement, or sales (security industry experience a plus).
• Account management or vendor relationship experience preferred.

Responsibilities

• Serving as the primary point of contact for vendors in your assigned geographic territory.
• Building relationships with vendor leadership, decision-makers, and operations teams.
• Leveraging knowledge of vendor services, specialties, and pricing to match the right vendor to each client.
• Proactively assessing and addressing vendor needs while developing actionable improvement plans.
• Conducting quarterly business reviews and KPI discussions to drive engagement.
• Maintaining accurate vendor and contact data in Salesforce, documenting all interactions in real time.
• Collaborating across departments including operations, compliance, quality assurance, corporate development, sales, and strategic accounts.
• Sharing best practices with fellow VRMs to ensure consistency across vendor portfolios.

Skills

Account management

Vendor relationships

Analytical mindset

Negotiation

Presentation

Team collaboration

Travel readiness

Education

Bachelor's degree

Tools

Salesforce

MS Office

Job description

Protos Security in Norwalk, CT is seeking a Vendor Relations Manager to join our headquarters on-site. You will serve as the primary contact for vendors in your territory, build relationships with vendor leadership, and match vendor services to client needs.

The role requires a Bachelor's degree, 2+ years in account management or vendor relations, strong analytical and communication skills, and travel up to 15%. Protos offers competitive compensation, robust benefits, and a collaborative culture.