Vendor Logistics & Inventory Specialist

Amazon Inc.; Indiana; On-site; USD 21,000 - 34,000; Full time

Job summary

Amazon Dev Center India - Hyderabad - A85 is seeking an L2 associate to act as the main interface between Amazon and vendor/seller POCs. The role emphasizes honoring vendor requests, inbound inventory, shipment concerns, and finding ways to save freight while addressing appointment queries and proposing process improvements.

Responsibilities include professional communication, timely customer service, escalation handling, and strong time management to maintain or exceed performance metrics.

Qualifications

• Graduation in any specialization from a recognized university.
• Excellent communication skills (written and verbal).
• Ability to communicate clearly with all customers and understand issues.

Responsibilities

• Effectively communicate in a clear and professional manner at all times.
• Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners.
• Effectively manage sensitive cases by reporting up the escalation matrix.
• Demonstrate excellent time-management skills.
• Maintains or exceeds targeted performance metrics.
• Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

Skills

Excellent communication

Typing speed

Teamwork

Independent work

Education

Graduation in any specialization

Tools

Windows XP

Microsoft Outlook

Microsoft Word

Internet Explorer

Email applications

Job description

Amazon Dev Center India - Hyderabad - A85 is seeking an L2 associate to act as the main interface between Amazon and vendor/seller POCs. The role emphasizes honoring vendor requests, inbound inventory, shipment concerns, and finding ways to save freight while addressing appointment queries and proposing process improvements.

Responsibilities include professional communication, timely customer service, escalation handling, and strong time management to maintain or exceed performance metrics.