Vendor Governance & Controls Lead (Remote)

Kapitus, Inc.; Maryland City (MD); Remote; USD 90,000 - 144,000; Full time

Benefits offered by this job

Health Insurance

Tuition Reimbursement

Paid Time Off

401K match

Job summary

Kapitus is seeking a Vendor Governance & Controls Analyst to partner with Vendor Relationship Managers and business leaders to enforce governance standards, deliver targeted training, and drive scorecard accountability across the enterprise.

The role requires governance expertise, training facilitation, executive influencing ability, and up to 10% travel. A strong background in vendor management within financial services is preferred, with MBA or advanced degrees considered a plus.

Qualifications

• Bachelor’s degree in Business, Finance, Organizational Development, or related field.
• 5–8 years of experience in vendor management, business controls, or third-party governance within a financial services organization.
• Experience in governance, training, and enabling business units.
• Ability to coach VRMs without owning the RFP process.
• Willingness and ability to travel up to 10%.
• Familiarity with OCC, FFIEC, CFPB guidance as it pertains to third-party governance obligations.

Responsibilities

• VRM RFP Navigation & Coaching — Serve as a dedicated business controls advisor to Vendor Relationship Managers (VRMs) throughout the RFP process; coach VRMs on evaluation frameworks, scoring methodologies, and documentation standards without owning the RFP process itself.
• Vendor Lifecycle Training Facilitation — Design and facilitate end-to-end Vendor Lifecycle Training programs for VRMs, business unit leaders, and cross-functional stakeholders — translating existing procedures and risk frameworks into actionable, role-specific learning experiences that drive consistent vendor management behavior across the enterprise.
• Scorecard Accountability Enforcement — Act as the accountability owner for vendor scorecard execution; partner with business leaders to drive timely scorecard completion, facilitate performance review cadences, elevate non-compliance to senior leadership, and ensure that scorecard outcomes drive tangible vendor management actions — not just documentation.
• Vendor Onsite Assessment Partnership — Travel alongside Vendor Relationship Managers (up to 10%) to conduct vendor onsite assessments, serving as the business controls representative to observe, evaluate, and document vendor performance, operational readiness, and adherence to contractual commitments firsthand.
• Vendor Accountability Program Management — Lead structured vendor accountability initiatives including performance improvement plan facilitation, contract adherence monitoring, and escalation management for chronically underperforming vendors — translating scorecard data and assessment findings into enforceable vendor action plans.
• Business Leader Governance Enablement — Serve as a trusted advisor and change agent for business unit leaders, equipping them with the tools, knowledge, and governance frameworks needed to fulfill their vendor oversight responsibilities — shifting accountability ownership from the VRM team to the appropriate business stakeholders.
• Controls Adherence Oversight — Monitor business unit and VRM adherence to established vendor governance policies, controls, and standard operating procedures; identify behavioral or procedural deviations, provide targeted coaching and remediation guidance, and elevate systemic non-compliance through appropriate channels.
• Governance Reporting & Insights — Leverage existing vendor scorecard data, assessment findings, and performance metrics to produce governance-focused reporting and trend analysis for senior leadership — translating data into narrative insights that highlight accountability gaps, emerging risks, and business leader performance against vendor management obligations.
• Cross-Functional Controls Integration — Collaborate with Compliance, Legal, Procurement, and Risk partners to ensure business controls requirements are operationalized within the vendor management lifecycle — serving as the bridge between policy and practice rather than the creator of policy.
• Continuous Improvement Advocacy — Champion the adoption of vendor governance best practices across the enterprise by identifying process gaps in how business leaders and VRMs execute vendor management responsibilities, proposing targeted improvements, and driving behavioral change through training, accountability structures, and executive visibility.

Skills

Interpersonal skills

Presentation skills

Travel willingness

Education

Bachelor’s degree in Business, Finance, Organizational Development, or related field

MBA or advanced degree

Tools

Zip

ProcessUnity

Archer

Job description

Kapitus is seeking a Vendor Governance & Controls Analyst to partner with Vendor Relationship Managers and business leaders to enforce governance standards, deliver targeted training, and drive scorecard accountability across the enterprise.

The role requires governance expertise, training facilitation, executive influencing ability, and up to 10% travel. A strong background in vendor management within financial services is preferred, with MBA or advanced degrees considered a plus.