Vendor Dispatch Specialist

Telgian; Phoenix (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Telgian in Phoenix seeks a Dispatcher responsible for vendor assignments to reactive service orders across the region. The role ensures orders are presented to the most qualified local vendors and that work is scheduled to meet the Anticipated Completion Date (ACD).

You will review open dispatch orders, coordinate with supervisors to secure regional vendor coverage, and confirm vendor acceptance while negotiating pricing per customer contracts.

Qualifications

• No prior experience or training required.
• High school diploma or GED or 1–3 months related experience and/or training, or equivalent combination of education and experience.
• Associate degree (AA) or equivalent from a two-year college or technical school, or 6 months to 1 year related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Review and dispatch all open AX & SL service orders in a 'Dispatch' stage.
• Review dispatch issues with supervisor to ensure adequate regional vendor coverage.
• Ensure all vendors have accepted the work dispatched and update AX & SL service order to an 'Acknowledge' stage.
• Build relationships with Vendors.
• Negotiate pricing details based on Customer contracts.
• Communicate with internal teams as needed to execute work.
• Perform other related duties as assigned by management.

Education

High school diploma or GED

Associate degree (AA) or equivalent

Job description

Telgian in Phoenix seeks a Dispatcher responsible for vendor assignments to reactive service orders across the region. The role ensures orders are presented to the most qualified local vendors and that work is scheduled to meet the Anticipated Completion Date (ACD).

You will review open dispatch orders, coordinate with supervisors to secure regional vendor coverage, and confirm vendor acceptance while negotiating pricing per customer contracts.