Vendor Development Support

BOSS Facility Services, Inc.; New York (NY); On-site; USD 57,308,000 - 60,174,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Paid time off

Sick time

401(k) retirement plan

Job summary

BOSS Facility Services is seeking a Vendor Development Recruiter to join our Vendor Development Department in New York City. This full-time, on-site role requires professional demeanor, impeccable communication, and the ability to handle a diverse workload with grace.

Experience with Microsoft Office 365 and customer service is essential; training is provided for our in-house software and vendor management processes. Typical hours are 7:30 a.m.

Qualifications

• Professional demeanor and impeccable communication (written, verbal, listening).
• Customer service experience and energetic attitude desirable.
• On-site role with MS Office 365 training provided and in-house software training.

Responsibilities

• Collaborate with Operations to understand client needs and ensure timely service requests.
• Locate, recruit, and qualify vendors across trades and locations to meet client needs.
• Maintain a comprehensive vendor database and ensure compliance requirements are met.
• Negotiate rates and terms with new and existing vendors by trade and region.
• Resolve vendor account issues and update vendor profiles as needed.

Skills

Customer service experience

Communication skills

Ability to work under pressure

Energetic attitude

Tools

Microsoft Office 365

Job description

Company Overview:

BOSS Facility Services, Inc. is a national leader in facility maintenance, serving major retail, finance, and corporate clients across the U.S., Hawaii, Puerto Rico, and Canada. Since 2001, BOSS has grown through its industry expertise, white-glove service, and commitment to excellence. Our experienced team handles HVAC/R, electrical, lighting, plumbing, and general maintenance. We’re a fast paced, team-oriented company that values hard work and celebrates together with events throughout the year. BOSS Facility Services is truly “Built on Superior Service,” and continues to expand through fair pricing, strong communication, and exceptional customer care.

Job Summary:

BOSS Facility Services is searching for a knowledgeable and service-focused individual for a Vendor Development Recruiter in our Vendor Development Department. Our ideal candidate always maintains a professional demeanor, exhibits impeccable communication (written, verbal, and listening) skills, and decision-making skills. They must be able to work well under pressure while handling a diverse workload. Knowledge of mechanical trade is not necessary, but prior customer service experience as well as an energetic and enthusiastic attitude are very desirable. This position warrants a friendly, outgoing, positive, and professional manner. We require experience with Microsoft Office 365, but training is provided for the role as well as on our in-house software.

This position is full-time and requires you to be on site from 7:30 a.m. to 4:30 p.m., Monday through Friday. Some overtime, including weekends, may be required.

Job responsibilities will include, but are not limited to:

• Collaborate closely with the Operations Team to understand the needs of our clients and ensure service requests are met in a timely manner.
• Locating, recruiting, and qualifying vendors in various trades and locations to meet clients’ needs and exceed their expectations.
• Establishing and maintaining a comprehensive database of vendors.
• Ensuring vendors maintain all compliance requirements laid out by BOSS Facility Services.
• Negotiating competitive rates and terms with new and existing vendors by trade and region.
• Resolving vendor account issues and updating vendor profiles as needed.

Expectations:

• This position warrants a friendly, outgoing, positive, and professional manner.
• We Require Experience with Microsoft 365. Training is provided for the role as well as on our in-house software.

Benefits:

• Competitive salary
• Company paid Short Term Disability (STD), Long Term Disability (LTD), and Life insurance
• Medical insurance with a 60% employer / 40% employee cost share
• Dental and vision insurance options
• Family/dependent medical coverage available
• Generous Paid Time Off (PTO) and paid holidays
• Birthday PTO day
• Sick time provided
• Five voluntary life insurance options, plus access to a Flexible Spending Account (FSA)
• 401(k) retirement plan with discretionary profit sharing and safe harbor contributions after six consecutive months of employment

Salary range: $20.00 - $21.00 per hour, depending on experience

Pay: $20.00 - $21.00 per hour

Work Location: In person