Vendor Management Specialist

Broadway National Inc; Town of Smithtown (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Match

Paid Vacation and Holidays

Job summary

Broadway National Inc is seeking a Vendor Management Specialist to build and manage our national network of service providers, balancing sourcing with day-to-day relationship management and pricing support. You will work with leadership on QBRs and RFP efforts.

Responsibilities include growing the provider network, negotiating labor-rate agreements, monitoring KPIs, and ensuring contract compliance across markets. Occasional travel is required.

Qualifications

• Bachelor's degree in Business, Supply Chain or related field preferred.
• 3–5 years in vendor management, contract negotiation or subcontractor management.
• Track record of negotiating labor rates or subcontractor pricing.
• Strong Excel skills and KPI/scorecard familiarity.
• Comfortable communicating with vendors and internal teams.
• Occasional travel for provider visits and QBRs.

Responsibilities

• Grow and maintain a qualified network of service providers across markets.
• Negotiate and maintain labor-rate agreements to protect margin.
• Ensure providers meet contract requirements: response times, invoices, and compliance.
• Review KPIs monthly and keep provider scorecards current.
• Lead QBRs and present data to leadership.
• Coordinate with Operations and Accounting to resolve service and billing issues.
• Move volume to top performers to lower total cost and raise quality.
• Source and onboard providers to fill coverage or performance gaps.

Skills

Vendor management

Contract negotiation

Excel

KPIs/scorecards

Financial analysis

Communication

Organization

Travel readiness

Education

Bachelor's degree

Tools

CMMS

Umbrava

Excel

Job description

Salary Range: $70,000.00 To $90,000.00 Annually

Our Family:

Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international facilities maintenance services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Retail, Specialty and more.

Position Summary:

Broadway National is seeking a Vendor Management Specialist to help build, manage, and strengthen our national network of trade vendors. This role balances vendor sourcing and onboarding with day-to-day relationship management, performance tracking, and pricing support, and works closely with leadership on Quarterly Business Reviews and RFP efforts.

Job Responsibilities:

• Grow and keep a qualified network of service providers across assigned markets and trades.
• Build partnerships that work for both sides. Act as each provider's main contact for service, pricing and compliance.
• Negotiate and maintain labor-rate agreements with new and existing providers, within set guidelines, to protect margin .
• Make sure providers understand and meet their contract requirements: response times, documentation, invoice and compliance.
• Review KPIs monthly: response time, completion rate, first-time fix, quality and invoice accuracy. Keep provider scorecards current.
• Lead improvement plans for providers who underperform. Recommend an exit when performance doesn't improve.
• Lead QBRs for the assigned network. Prepare data and materials for leadership-led QBRs with top-tier providers.
• Act as the link between providers and Operations to resolve service and scheduling issues. Work with Accounting on billing issues.
• Lower total cost while raising quality. Move volume to top performers and flag rates that are out of line.
• Support RFPs: gather bids, build pricing comparisons, help evaluate proposals.
• Source and onboard new providers when coverage or performance gaps call for it.
• Keep compliance documents (COI, W-9, agreements) and Umbrava profiles current.
• Help set and uphold vendor management policies. Other projects assigned .

Job Qualifications:

• Bachelor's degree in Business , Supply Chain or a related field preferred.
• 3–5 years in vendor management, contract negotiation or subcontractor management, ideally in facilities maintenance or multi-site service.
• A track record of negotiating labor rates or subcontractor pricing.
• Comfortable with KPIs and scorecards. Strong Excel. CMMS experience a plus.
• Strong financial and analytical skills.
• Clear, confident communicator with vendors and at every level internally.
• Organized, detail oriented and process driven.
• Occasional travel for provider visits and QBRs.
• Medical, Dental and Vision insurance
• 401 (k) Retirement savings plan (company match)
• Paid vacation, sick/personal time and floating holidays
• Paid Holidays

WHY BROADWAY?

We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.