Supervisor, Vendor Relations

WM; Windsor (CT); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Stock Purchase Plan

401K Company Match

Paid Vacation

Paid Holidays

Personal Days

Job summary

WM is hiring for a National Account Position located in Windsor, Connecticut. This role is responsible for supervising Vendor Service Performance Issues and Vendor Billing discrepancies. The ideal candidate will have strong leadership experience and a high school diploma or GED.

The salary range is expected to be between $68,000 and $85,000 based on experience, and the position offers comprehensive benefits including medical, dental, and a stock purchase plan.

Qualifications

• 3 years of prior work experience required.
• Five years of prior Vendor Network work experience preferred.

Responsibilities

• Supervise production within department and prioritize projects.
• Mentor and evaluate performance of employees.
• Manage staff to meet pre-established metrics.
• Act as the escalation point for issue resolution.
• Ensure SOX Controls are followed.
• Identify continuous improvement opportunities.

Education

High School Diploma or GED

Job description

I. Job Summary

This National Account Position is responsible for the supervision, communication and resolution of escalated Vendor Service Performance Issues, Vendor Billing Invoice discrepancies and Vendor Service Interruptions under the general supervision of the Vendor Relations Manager.

II. Essential Duties and Responsibilities

• Supervise production within department, i.e. scheduling work, load balancing and prioritizing projects to ensure all deadlines are met
• Mentor, Coach and evaluate performance of for both Exempt and Non-Exempt employees
• Manages staff to ensure that all pre-established metrics are being met by both individuals and by the greater team, using standards of performance to measure against.
• Acts as the escalation point for issue resolution and communicates cross functionally as required.
• Ensures all SOX Controls are being followed and adhered to.
• Identify Opportunities for continuous improvement

III. Qualifications

A. Required Qualifications

• High School Diploma or GED (accredited).
• 3 years of prior work experience (in addition to education requirement).

B. Preferred Qualifications

• Five years of prior Vendor Network work experience.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this [office/on-site or [hybrid] position is $68,000 - $85,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.