Vending & Refrigeration Field Technician

PepsiCo; Fargo (ND); On-site; USD 36,000 - 39,000; Full time

Job summary

PepsiCo PBNA is seeking a skilled technician to install, set up, repair and maintain vending, cooling and fountain equipment at customer accounts. You will diagnose problems, determine repairs or replacements, and work independently with frequent customer contact.

Role involves lifting or moving heavy machines, adherence to DOT rules, and possible CDL requirements. You will educate customers, document work, and manage service schedules while ensuring reliable attendance and safe practices.

Qualifications

• 18 years or older.
• 21 years or older if CDL required.
• Valid U.S. CDL license with Non-Excepted Interstate Status (if applicable).
• Pass DOT Physical and DOT Road-test (if required).
• Adhere to DOT Regulations.
• Senior technician requires refrigeration certification.
• Must be able to pass refrigeration certification Type I/Type II practices (if applicable).
• Ability to communicate effectively in English if CDL required.

Responsibilities

• Repair and perform preventative maintenance on marketing equipment.
• Unload and reload with products as necessary.
• Educate customers on basic equipment repair and upkeep procedures.
• Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice.
• Fill installed equipment and adjust to proper mixture.
• Prioritize and schedule service and PM calls to meet customer service windows.
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry).
• Collect accurate and complete equipment and customer information.
• Remove old parts and replace with new parts.
• Maintain parts inventory on service truck.
• Establish positive relationship with contacts at service calls.
• After each call, complete paperwork on job and call in paperwork every two hours.
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.).
• Regular, reliable, predictable attendance.

Skills

Mechanical systems

Customer service

Electrical experience

Plumbing knowledge

Tools

HVAC equipment

Refrigeration systems

Job description

PepsiCo PBNA is seeking a skilled technician to install, set up, repair and maintain vending, cooling and fountain equipment at customer accounts. You will diagnose problems, determine repairs or replacements, and work independently with frequent customer contact.

Role involves lifting or moving heavy machines, adherence to DOT rules, and possible CDL requirements. You will educate customers, document work, and manage service schedules while ensuring reliable attendance and safe practices.