Field Service Technician – Vending & Refrigeration

Tropicana Brands Group; Bismarck (ND); On-site; USD 42,000 - 66,000; Full time

Job summary

PepsiCo is seeking a skilled technician to install, repair and maintain vending, cooling and fountain equipment at customer accounts. You will diagnose problems and decide best repair or replacement, working independently with frequent customer contact.

Responsibilities include performing preventative maintenance, delivering supplies, educating customers, prioritizing service calls, driving to sites, and completing paperwork after each visit.

Qualifications

• 18 years or older
• 21 years or older if CDL Required
• Valid U.S. CDL licensewith Non-Excepted Interstate Status (if applicable)
• Pass DOT Physical and DOT Road-test (if required)
• Adhere to DOT Regulations
• Senior technician requires refrigeration
• Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
• Ability to communicate effectively in English if CDL required

Responsibilities

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice
• Fill installed equipment and adjust to proper mixture
• Prioritize and schedule service and PM calls to meet customer service windows
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete paperwork on job and call in paperwork every two hours
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Regular, reliable, predictable attendance

Skills

Mechanical systems

Customer service

Refrigeration systems

Electrical systems

Plumbing

Scheduling work

Tools

Hand tools

Power tools

Job description

PepsiCo is seeking a skilled technician to install, repair and maintain vending, cooling and fountain equipment at customer accounts. You will diagnose problems and decide best repair or replacement, working independently with frequent customer contact.

Responsibilities include performing preventative maintenance, delivering supplies, educating customers, prioritizing service calls, driving to sites, and completing paperwork after each visit.