Vending & Refrigeration Field Technician

Socket.dev; Cleveland (OH); On-site; USD 52,000 - 70,000; Full time

Job summary

PepsiCo is seeking a skilled field service technician to install, set up, repair and maintain vending, cooling and fountain equipment at customer accounts. The role involves diagnosing problems, selecting repairs, and ensuring equipment operates within required standards.

You will frequently travel to sites, handle lifting up to 45 pounds, and may move heavy vending machines. Strong customer communication and safe work practices are essential; DOT and CDL requirements may apply in some

Qualifications

• Must have valid CDL license with Non-Excepted Interstate Status (if applicable).
• Pass DOT Physical and DOT Road-test (if required).
• Adhere to DOT Regulations.
• Senior technician requires refrigeration certification.

Responsibilities

• Repair and perform preventative maintenance on vending, cooling and fountain equipment at customer accounts.
• Unload and reload with products as necessary.
• Educate customers on basic equipment repair and upkeep procedures.
• Install equipment by making holes and routing lines, connecting water and gas, and finding drains for units with ice.
• Fill installed equipment and adjust to proper mixture.
• Prioritize and schedule service and PM calls to meet customer service windows.
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry).
• Collect accurate and complete equipment and customer information.
• Remove old parts and replace with new parts.
• Maintain parts inventory on service truck.
• Establish positive relationship with contacts at service calls.
• After each call, complete paperwork and call in every two hours.
• Transport miscellaneous items as needed.
• Maintain regular, reliable attendance.

Skills

Mechanical aptitude

Customer service

English proficiency

Education

CDL certification

DOT Regulations knowledge

Refrigeration certification Type I/Type II

Tools

Refrigeration equipment

Electrical systems

Plumbing systems

Job description

PepsiCo is seeking a skilled field service technician to install, set up, repair and maintain vending, cooling and fountain equipment at customer accounts. The role involves diagnosing problems, selecting repairs, and ensuring equipment operates within required standards.

You will frequently travel to sites, handle lifting up to 45 pounds, and may move heavy vending machines. Strong customer communication and safe work practices are essential; DOT and CDL requirements may apply in some