Vehicle Upfit Coordinator & Logistics Liaison

Mike Albert Fleet Solutions; Cincinnati (OH); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Mike Albert Fleet Solutions seeks an administrative professional to manage the progression of customer orders requiring vehicle customization and upfits. You will coordinate with external vendors, monitor progress, and ensure timely delivery of vehicles to customers.

You will maintain accurate tracking, update ETAs based on progress, and escalate issues as needed while collaborating with internal teams to resolve delays and ensure smooth handoffs.

Qualifications

• Experience in vehicle leasing or similar industry preferred.
• Experience moving and monitoring products through a process and documenting changes preferred.
• High School Diploma or equivalent with some college preferred.
• Two years of experience with Microsoft Office (Excel, Outlook, Word).
• Excellent customer service, detail orientation, and independent work ethic.

Responsabilités

• Coordinates progression of customer orders requiring vehicle customization/upfits with external vendors.
• Monitors upfit progress and delivery readiness; escalates issues to ensure timely delivery and handoffs.
• Maintains live status in tracking system from arrival at upfitter to customer delivery; updates ETAs.
• Identifies delays and communicates changes; collaborates with Purchasing, Sales, and delivery dealers to resolve issues.
• Cross-trains to provide backup coverage in other Vehicle Coordination roles.

Connaissances

Customer service

Detail oriented

Communication skills

Organized

Independent worker

Formation

High School Diploma or equivalent

Outils

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Office

Description du poste

Mike Albert Fleet Solutions seeks an administrative professional to manage the progression of customer orders requiring vehicle customization and upfits. You will coordinate with external vendors, monitor progress, and ensure timely delivery of vehicles to customers.

You will maintain accurate tracking, update ETAs based on progress, and escalate issues as needed while collaborating with internal teams to resolve delays and ensure smooth handoffs.