Vehicle Title Specialist - Detail-Driven & Compliance

Openlane; Carmel (IN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits withH

401K with company match

Paid vacation and sick time

Tuition Reimbursement

Job summary

OPENLANE is hiring a Title Specialist to manage post-sale title processing and compliance at our Carmel, IN site. You will verify documents, generate reports, and ensure timely handling of titles in our service levels.

The role requires 2+ years in title work, strong customer service, and notary eligibility within 6 months. A calm, proactive communicator with attention to detail will excel here.

Qualifications

• 2+ years of experience in title work required.
• Excellent customer service skills, attention to detail, time management and problem solving.
• Must type 55 WPM and have strong 10-key typing skills.
• Notary public license or ability to obtain within 6 months of hire.

Responsibilities

• Assist Title Clerks with title processing.
• Focus on prompt resolution of title problems for clients and buyers.
• Prepare weekly reports showing title status for clients.
• Request duplicate titles as needed per OPENLANE policy.
• Ensure timely return of title on voided sales to reduce loss.
• Maintain SOP documentation and training materials.
• Scan titles into electronic format and track documents.
• Create shipping labels and send titles to buyers daily.
• Deliver titles to the correct purchasing dealer or buyer.
• Run title reports and respond to title inquiry emails.

Skills

Detail-oriented

Proactive

Excellent communicator

Customer service

Education

High School Diploma or GED

Some college preferred

Tools

Google Workspace

Job description

OPENLANE is hiring a Title Specialist to manage post-sale title processing and compliance at our Carmel, IN site. You will verify documents, generate reports, and ensure timely handling of titles in our service levels.

The role requires 2+ years in title work, strong customer service, and notary eligibility within 6 months. A calm, proactive communicator with attention to detail will excel here.