Vehicle Tech & Experience Specialist

Penske Automotive; Warwick (RI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Career growth & training

Job summary

BMW of Warwick, a Penske Automotive Group dealership, is seeking knowledgeable Product Specialists to deliver extraordinary customer experiences on-site in Warwick, Rhode Island. You will help customers with vehicle technology questions by email, phone, or in person and guide them to the best available solutions.

We offer a comprehensive benefits package, ongoing training, and a supportive, team-driven culture as part of a Fortune 500 organization with strong industry recognition.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic in a fast-paced, results-driven environment.

Responsibilities

• Assist customers with vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.
• Manage inquiries and update customer files using CRM and MS Office tools.

Skills

Customer service

Communication

Teamwork

Organizational skills

Tools

CRM tools

MS Office Suite

Job description

BMW of Warwick, a Penske Automotive Group dealership, is seeking knowledgeable Product Specialists to deliver extraordinary customer experiences on-site in Warwick, Rhode Island. You will help customers with vehicle technology questions by email, phone, or in person and guide them to the best available solutions.

We offer a comprehensive benefits package, ongoing training, and a supportive, team-driven culture as part of a Fortune 500 organization with strong industry recognition.