Vehicle Tech & Customer Experience Specialist

Penske Automotive; Greenwich (CT); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth

Job summary

BMW of Greenwich, a Penske Automotive Group dealership, seeks Product Specialists to deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person to ensure owners get the most out of their vehicles.

We offer a comprehensive benefits program, training, and opportunities for career growth in a values-driven culture anchored in integrity and teamwork. Equal opportunity employer.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Ensure customers have a world-class car-buying experience at every step.
• Provide expertise to help customers find the right vehicle and explain products/services.
• Communicate with customers via email, phone and in person to address questions and close inquiries.

Skills

Customer experience

Team player

Communication

Work ethic

Tools

MS Office Suite

CRM

Lead management tools

Job description

BMW of Greenwich, a Penske Automotive Group dealership, seeks Product Specialists to deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person to ensure owners get the most out of their vehicles.

We offer a comprehensive benefits program, training, and opportunities for career growth in a values-driven culture anchored in integrity and teamwork. Equal opportunity employer.