Vehicle Service Contract Claims Specialist - Growth & Benefits

Easyauto; Arkansas; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid holidays and PTO

Job summary

Sunrise Acceptance is seeking a full-time Vehicle Service Contract Claims Specialist at our headquarters in Cleveland, TN. The role involves handling customer calls, gathering claim details, explaining warranty coverage, documenting claim information, and obtaining repair estimates in a fast-paced office.

The ideal candidate is detail-oriented with strong communication and organizational skills, proficient in Microsoft Office, and able to multitask while delivering excellent customer service.

Qualifications

• Strong data entry and customer service background
• Excellent communication, organizational and interpersonal skills
• Ability to multitask with a focus on doing the right thing for customers
• Computer literate with Microsoft Office (Word & Excel)
• Willingness to learn and work in other areas and promote teamwork

Responsibilities

• Answer customer calls and gather claims details
• Explain warranty coverage to customers
• Document important information related to claims
• Obtain repair estimates
• Perform general office clerical duties

Skills

Attention to detail

Communication skills

Organization

Interpersonal skills

Multitasking

Data entry

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Sunrise Acceptance is seeking a full-time Vehicle Service Contract Claims Specialist at our headquarters in Cleveland, TN. The role involves handling customer calls, gathering claim details, explaining warranty coverage, documenting claim information, and obtaining repair estimates in a fast-paced office.

The ideal candidate is detail-oriented with strong communication and organizational skills, proficient in Microsoft Office, and able to multitask while delivering excellent customer service.