Vehicle Service Contract Claims Advocate

Easy Auto; Cleveland (TN); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability insurance

401(k) with company match

Company-paid life insurance

Paid holidays

Paid time off

Job summary

Easy Auto in Cleveland, TN seeks a full-time Vehicle Service Contract Claims Specialist to handle claims calls, gather details, and explain warranty coverage. You will document information, obtain repair estimates, and support clerical duties in a fast-paced office environment.

Ideal candidates are detail-oriented with strong communication and organizational skills, proficient in MS Word and Excel, and able to multi-task while delivering excellent customer service.

Qualifications

• Detail-oriented with excellent communication and organizational skills.
• Results-driven with ability to work with minimal direction.

Responsibilities

• Answer customer calls and gather claims details.
• Explain warranty coverage to customers.
• Document important claim information.
• Obtain repair estimates.
• Perform general office clerical duties.

Skills

Attention to detail

Customer service

Strong communication

Organizational skills

Multi-tasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Easy Auto in Cleveland, TN seeks a full-time Vehicle Service Contract Claims Specialist to handle claims calls, gather details, and explain warranty coverage. You will document information, obtain repair estimates, and support clerical duties in a fast-paced office environment.

Ideal candidates are detail-oriented with strong communication and organizational skills, proficient in MS Word and Excel, and able to multi-task while delivering excellent customer service.